Zachary Ratcliff
Clarksville,TN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
Arcade Lead
The City Forum
Clarksville, TN
03.2022 - Current
- Assisted with troubleshooting hardware and software issues with arcade games.
- Assisted guests when they were ready to turn in tickets.
- Provided customer service assistance to people using the machines.
- Organize team members breaks during shifts.
- Restocked prizes and updated supply quantities in system, reporting to management on changes.
- Delivered exceptional customer service to guests
- Patrolled assigned work area, responding to guest service requests.
- Informed supervisor on duty of concerns, broken machines, out-of-order games and problems.
- Interacted with guests to encourage play and explained rules of each game.
- Organize schedules for what is best fitting for certain days.
- A strong leader and helping hand on a daily basis.
Education
High School Diploma -
Clarksville High School
Clarksville, TN05-2024
Skills
- Patience and Persistence
- Sales
- Strong Work Ethic
- Time management abilities
- Multitasking
- Excellent Communication
- Active Listening
- Task Prioritization
- Decision-Making
- Adaptability and Flexibility
- Reliability
- Relationship Building
- Customer Support
- Teamwork and Collaboration
Timeline
Arcade Lead
The City Forum
03.2022 - Current
High School Diploma -
Clarksville High School