Zach Reed
Melbourne,Florida
Summary
Multi-Talented hard worker with experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
System Administrator
Teamlogicit of Melbourne
Melbourne, FL
10.2022 - Current
- Configured and maintained system hardware, software and network components.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Installed, tested and evaluated new systems, applications and patches.
- Created user accounts and managed access rights for users.
- Troubleshot application errors and provided technical support to end-users.
- Performed regular backups of critical data and documents.
- Analyzed system logs to identify suspicious activities or anomalies.
- Resolved complex technical problems within established service level agreements.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Collaborated with other teams to develop solutions for various projects.
Assistant Manager
Reeds On The River
Indian River, MI
04.2022 - 11.2022
- Assisted with developing and implementing marketing strategies to improve sales and profitability
- Worked closely with customers to understand needs and resolve diverse issues
- Assisted in store opening by setting up office space, computers and cash registers
- Developed and maintained website
Sales Consultant
Verizon Wireless
Brandon, FL
01.2021 - 03.2022
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Shift Leader
Jersey Mikes Submarines And Salads
Sebastian, Florida
01.2020 - 12.2020
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Generated reports to assess performance and make adjustments.
- Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
- Positioned skilled staff in key areas throughout shift to optimIze department productivity.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT09-2025
Associate of Science - Information Technology
Hillsborough Community College
Tampa, FL08-2024
High School Diploma -
Sebastian River High School
Sebastian06.2018
Skills
- Project management abilities
- Technical support
- Network troubleshooting
- Project management
- Customer relations
- System administration
Certification
- Comptia A+
- Comptia Networks+
- Comptia Security +
- AWS Cloud Practitioner
Timeline
System Administrator
Teamlogicit of Melbourne
10.2022 - Current
Assistant Manager
Reeds On The River
04.2022 - 11.2022
Sales Consultant
Verizon Wireless
01.2021 - 03.2022
Shift Leader
Jersey Mikes Submarines And Salads
01.2020 - 12.2020
Associate of Science - Information Technology
Hillsborough Community College
High School Diploma -
Sebastian River High School
Bachelor of Science - Information Technology
Western Governors University
Similar Profiles
Ryan SossRyan Soss
Information Technology Engineer at TeamlogicIT of SpokaneInformation Technology Engineer at TeamlogicIT of Spokane
Caden TorosianCaden Torosian
Structured Cabling at TeamLogicITStructured Cabling at TeamLogicIT
Melissa SerratoreMelissa Serratore
Enrolled Nurse at Melbourne Health - Royal Melbourne HospitalEnrolled Nurse at Melbourne Health - Royal Melbourne Hospital