Dynamic professional with a proven track record at North Central Michigan College, excelling in operations management and fostering strong relationships. Demonstrated adaptability and a keen eye for detail, significantly contributing to strategic project successes and enhancing team productivity. Skilled in staff management and customer service, consistently promoting a positive and efficient work environment.
Overview
11
11
years of professional experience
Work History
Assistant to the Director of the Physical Plant
North Central Michigan College
10.2019 - 12.2024
Served as a liaison between various departments within the organization, promoting collaboration towards common goals.
Collaborated with the Director on strategic planning efforts, providing valuable input that contributed to the overall success of departmental goals.
Maintained strict confidentiality when handling sensitive information pertaining to company operations or personnel matters.
Enhanced the efficiency of the Director''s daily operations by managing schedules, organizing meetings, and handling correspondence.
Provided exceptional administrative support to the Director during high-profile events and conferences, fostering a professional image for the organization.
Facilitated communication between the Director and staff members to ensure smooth operation of departmental activities.
Oversaw inventory management procedures ensuring adequate supplies were always available for daily operations while also reducing excess spending.
Served as a resource for staff members by answering questions and addressing concerns, fostering a positive work environment where employees felt supported and empowered.
Promoted team productivity by keeping supplies organized and well-stocked.
Custodian
North Central Michigan College
06.2015 - 10.2019
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Moved furniture for cleaning and set up for special events.
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Checked in and stocked inventory throughout facility.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Reported damages and hazardous conditions to management for further action.
Supported event setup and tear-down, contributing to successful school functions.
Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
Enhanced building safety by conducting regular security checks and reporting potential hazards.
Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
Improved facility appearance with meticulous floor waxing and carpet cleaning.
Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
Bolstered security measures, regularly checking doors and windows for proper closure after hours.
Coordinated with maintenance team to address and resolve facility issues promptly.
Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Used power scrubbing and waxing machines to scrub and polish floors.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Maintained floor cleaning and waxing equipment.
Maintained optimal supply levels to meet daily and special cleaning needs.
Operated buffers and burnishers to clean and polish floors.
Supervised supplies in inventory and submitted reorder requests.
Part-Time Weekend Custodian
Edustaff
12.2013 - 06.2015
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Moved furniture for cleaning and set up for special events.
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Supported event setup and tear-down, contributing to successful school functions.
Cleaned equipment and machinery to maintain in optimum working condition.
Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
Bolstered security measures, regularly checking doors and windows for proper closure after hours.
Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
Improved facility appearance with meticulous floor waxing and carpet cleaning.
Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
Coordinated with maintenance team to address and resolve facility issues promptly.
Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Used power scrubbing and waxing machines to scrub and polish floors.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Operated buffers and burnishers to clean and polish floors.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Education
No Degree - Business
Eastern Michigan University
Ypsilanti, MI
High School Diploma -
Franklin High School
Livonia, MI
06-2003
Skills
Staff management
Recruitment and hiring
Operations management
Customer service
Strategic projects
Attention to detail
Multitasking
Adaptability and flexibility
Relationship building
Professional and mature
Timeline
Assistant to the Director of the Physical Plant
North Central Michigan College
10.2019 - 12.2024
Custodian
North Central Michigan College
06.2015 - 10.2019
Part-Time Weekend Custodian
Edustaff
12.2013 - 06.2015
No Degree - Business
Eastern Michigan University
High School Diploma -
Franklin High School
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