Zachary Ridgeway
EMT
Bridgeport,CT
Summary
Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills. Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Resident Assistant
University of Bridgeport
Bridgeport, CT
08.2022 - Current
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease the transition to the new living environment
- Counseled students in handling family, financial and educational problems
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Completed routine rounds, checking with residents to meet care needs
- Managed administrative tasks, maintenance requests, room change process, and incident reports
- Responded to crises quickly to maintain calm and immediately determine the level of assistance needed
- Responded to and assisted with the diverse needs of residents on the wing
- Developed and deepened relationships with residents and fellow staff
Student Worker
University of Bridgeport
Bridgeport, CT
10.2021 - Current
- Worked in team environment to maintain high levels of productivity.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.
- Operated and maintained machinery and equipment to manage functionality and performance.
To-Go Shopper
Hannaford Supermarket
Guilderland, NY
08.2019 - Current
- Learned quick decision-making skills when having to substitute items
- Good communication skills when talking to associates and customers
- Learned how to work in a fast-paced and stressful environment
- Assisted with customer requests and answered questions to improve satisfaction
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Worked successfully with diverse coworkers to accomplish goals and address issues related to products and services
Education
High School Diploma -
Mohonasen High School
Schenectady, NY06.2021
Skills
- CPR Certified
- Student leadership
- Time Management
- Professionalism
- Public Speaking
- Integrity
- Crisis Management
- Documentation
Certification
- First Aid/CPR Certified - June, 2024
- Mental Health First Aid, National Council for Mental Wellbeing - August, 2024
- EMT - Certified Emergency Medical Technician - September, 2024
Outstanding Involvement By A Junior Award - April 2024
Received this award because of development and growth during years attending University of Bridgeport. Involved in Residential Life as a Resident Assistant, Member of the UB Baseball Team, Treasurer of Residence Hall Association, and President of Student Athlete Advisory Committee. Makes amazing efforts to help others in the dorm halls who need academic help and has made connections throughout the UB Community.
Timeline
Resident Assistant
University of Bridgeport
08.2022 - Current
Student Worker
University of Bridgeport
10.2021 - Current
To-Go Shopper
Hannaford Supermarket
08.2019 - Current
- First Aid/CPR Certified - June, 2024
- Mental Health First Aid, National Council for Mental Wellbeing - August, 2024
- EMT - Certified Emergency Medical Technician - September, 2024
High School Diploma -
Mohonasen High School
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