Zachary Rodriguez
Killeen,TX
Summary
Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations. Reliable employee seeking a Lodge Manager position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Intelligence Analyst
United States Army
11.2019 - Current
- Created useful and timely intelligence products to support field operations.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Produced multi-source intelligence reports and products for different agency customers.
- Verified visitor security clearances and eligibility for access into SCIFs.
Inspector
Xanterra Parks & Resorts At Yellowstone
04.2019 - 09.2019
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Provided exceptional service and assistance to guests.
- Trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Increased customer service ratings through personable service.
- Provided services efficiently and with high level of accuracy.
Housekeeper
Xanterra Parks & Resorts At Yellowstone
08.2018 - 11.2018
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down furniture, fixtures and window sills to keep areas clean and comfortable.
Fast Food Manager
KFC
12.2018 - 03.2019
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Education
High School Diploma -
Uvalde High School
Uvalde, TX06.2016
Skills
- Intelligence Products
- Maintaining Records
- Compliance Requirements
- Logistical Operations
- Business Operations
- Staff Meetings
- Updating Tracking Spreadsheets
Languages
Spanish
Native or Bilingual
Timeline
Intelligence Analyst
United States Army
11.2019 - Current
Inspector
Xanterra Parks & Resorts At Yellowstone
04.2019 - 09.2019
Fast Food Manager
KFC
12.2018 - 03.2019
Housekeeper
Xanterra Parks & Resorts At Yellowstone
08.2018 - 11.2018
High School Diploma -
Uvalde High School
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