Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Rose

Coconut Creek

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Restaurant Manager

Agliolio’s
01.2024 - Current
  • Performed BOH duties such as daily prep work, opening the kitchen/line, assisted on the line during volume
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.

Senior Supervisor

Beach House Pompano
11.2021 - 01.2024
  • Resolved customer complaints quickly and effectively through active listening techniques and conflict resolution methods.
  • Initiated an effective training program that improved employee knowledge and productivity levels.
  • Created weekly schedules and floor charts for servers
  • Became proficient with Toast and Sevenrooms
  • Used excel daily to track cash outs, and monitor sales
  • Ordered menus and glassware
  • Closed the restaurant regularly
  • Served before being promoted

Line Cook

Grub Burger Bar
09.2018 - 05.2019
  • Increased knowledge of food prep and personal ability to cook
  • Led and directed entire line on a daily basis
  • Promoted a positive working environment and went to great lengths to satisfy customers.

Cashier/Cook/Server

Life Time Athletic
06.2018 - 05.2019
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Provided efficient and courteous service to customers.
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Developed strong customer service skills by providing efficient and accurate service.
  • Used POS system to complete purchases for customers.

Supervisor

The Sticky Bun
04.2015 - 08.2018
  • Evaluated employee behaviors, skills and knowledge on regular bases and provided hands-on training and mentoring to individuals with lagging skills
  • Located and resolved problems with team production and performance to maintain consistent customer satisfaction
  • Increased sales by advertising to friends, family, and locals
  • Organized workflow tasks to prevent downtime and production gaps.
  • Delegated tasks to team members according to individual strengths.
  • Taught company procedures to new employees and increased progress by identifying areas of weakness.

Education

Master Of Business Administration (M.B.A.) - Business Management

Florida Atlantic University
Boca Raton, FL
05.2025

Bachelor Of Arts (B.A.) - Economics

University of Florida
Gainesville, FL
08.2022

Associate In Arts (A.A.) - Economics

Santa Fe College
Gainesville, Florida
08.2020

Skills

  • Self-motivated
  • Hard working
  • Team player
  • POS (Toast) Transactions
  • Punctual
  • Reliable
  • Resolving Conflicts
  • Staff Oversight
  • Motivational Leadership
  • Employee Engagement

Certification

Manager Serv Safe

Timeline

Assistant Restaurant Manager

Agliolio’s
01.2024 - Current

Senior Supervisor

Beach House Pompano
11.2021 - 01.2024

Line Cook

Grub Burger Bar
09.2018 - 05.2019

Cashier/Cook/Server

Life Time Athletic
06.2018 - 05.2019

Supervisor

The Sticky Bun
04.2015 - 08.2018

Bachelor Of Arts (B.A.) - Economics

University of Florida

Master Of Business Administration (M.B.A.) - Business Management

Florida Atlantic University

Associate In Arts (A.A.) - Economics

Santa Fe College

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