Zachary Sanchez

• Installed, tested and operated audio and visual equipment for Mattel's major calendar events such as

- Global Town Hall

- GHO

- SILR

- BDO

- Toy Fair

• Provided technical support to many departmental live shows such as

- Fire Side Chat

- FLIP (intern program)

- MSSC

- D&D

• Provided Technical support to daily teams/zoom meetings for many departments.
• Contributed to the quality and effectiveness for the many conference rooms around Mattel's campus, ensuring clients have a day to day seamless experience.
• Set up Zoom systems to reconfigure areas into temporary conference rooms.
• Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
• Ensured safety compliance during installation and operation of audiovisual equipment, minimizing risk to staff and attendees.
• Participated in pre-event walkthroughs with clients to discuss their specific needs and expectations from the AV setup.
• Participated in troubleshooting processes for technical issues, ensuring minimal downtime during events.
• Actively communicated with other departments such as TSP or Facilities in order to coordinate event logistics seamlessly.
• Operated computer-based presentation software during meetings or conferences such as Powerpoint & Video PlayBack guaranteeing smooth content delivery.
• Contributed to efficient equipment storage, organization and maintenance, ensuring a well-organized inventory system.
• Trained other technicians on proper setup, operation, and maintenance of audiovisual systems, improving overall team efficiency.
• Coordinated with team members to efficiently load-in/load-out equipment at event locations.
• Communicated with clients to explain operation and instill confidence in permanent and/or temporary installed systems. Typically Zoom/Teams based conference systems
• Assisted in the set-up and strike of custom audiovisual setups for unique event spaces.
• Contributed to increased client satisfaction by providing timely support during live events & meetings
• Managed compression, digitization and storage of recordings from recorded events.
• Oversaw reservation and distribution of AV equipment for on-site presentations.
• Contributed to the reconfiguration, cleanliness and over all quality of the lobby displays all around campus.

• Provided quality service to satisfy all customers
• Improved internal processes by identifying areas for improvement and proposing innovative solutions.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Provided support to crew members, facilitating quick food preparation and delivery.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Trained newly hired employees on routine tasks and customer service.
• Processed orders on POS system and accepted cash and charge payments.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Promptly resolved customer complaints, escalating major issues to supervisor.
• Delivered special orders to waiting vehicles and tables to promote specialized service.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Established a positive work environment promoting collaboration, enhancing store morale.
• Prepared fresh ingredients daily to ensure the best product.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Reduced food waste significantly by implementing proper portion control and storage techniques.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Communicated closely with servers to fully understand special orders for customers.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Contributed to positive guest experiences by accommodating special dietary needs and requests.
• Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Managed opening and closing shift kitchen tasks.
• Measured, weighed, and mixed appropriate ingredients according to recipe directions.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.