Zachary Sandefer
Russellville,USA
Summary
Dynamic Server/ Asst. manager thrives in high-volume dining environments. Excellent customer service and POS system expertise to enhance guest satisfaction. Quick on my feet. Great at problem solving. Great attitude and always smiling..
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Lead Roofer
Cassillas Roofing
Murrieta, CA
09.2025 - 08.2026
- Supervised roofing project teams to ensure timely completion of tasks.
- Streamlined job site processes to enhance overall efficiency.
- Conducted safety inspections to maintain compliance with industry standards.
- Conducted safety inspections to verify compliance with workplace regulations.
Shift Lead, Trainer. Assistant Manager
The Cajun Trap
Murrieta, CA
01.2025 - 01.2026
- Managed multiple tables simultaneously, ensuring timely service and customer satisfaction.Provided timely service of food and beverages with attention to customer preferences.-Utilized POS system to place orders and manage bills, streamlining service operations.
Server
Silverlake ramen
Temecula
08.2025 - 12.2025
- Served food and beverages to customers promptly in a fast-paced restaurant environment. promptly with focused attention to customer needs, seat our tables, serve them, buss them and run our own food and drinks
- Delivered exceptional customer service in a high-volume dining environment, enhancing guest experience through attentive engagement.
- Took and processed orders accurately using the point-of-sale system.
- Ensured cleanliness and organization of dining area and service stations, contributing to a welcoming dining atmosphere.
Server, Trainer, Service Professional
Yard House
Carlsbad, CA
02.2020 - 11.2024
- Trained new servers on menu knowledge and service standards.
- Educated new servers on detailed menu items and service protocols during onboarding.
- Conducted regular training sessions to maintain consistent service quality.
- Trained new team members on restaurant procedures and menu items, improving onboarding experience-Applied strong knowledge of food and beverage service standards to elevate service quality - Provided efficient and friendly service during peak hours, contributing to increased customer satisfaction-Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes
Waiter, Busser
Cheesecake Factory Inc
Carlsbad, CA
05.2019 - 02.2020
- Maintained clean, organized dining area to enhance guest experience.-Managed multiple tables simultaneously, ensuring timely service and attention to guest needs.-Ensured guest satisfaction by promptly addressing their needs during dining. by providing attentive service
- Assisted guests in menu selection and made personalized recommendations.
- Managed table settings and ensured cleanliness throughout the dining area.
- Arranged table settings for optimal guest comfort and experience. and ensured cleanliness throughout the dining area.
Education
Electrician
Souther California Institute of Technology
Santa Ana, CA 09.2019 - 12.2020
Chaparral High School
Skills
- Roofing techniques
- Safety compliance
- Project management
- Project supervision
- Problem resolution
- Great at multitasking
- Time management
- Problem resolution
- Safety compliance
Timeline
Lead Roofer
Cassillas Roofing
09.2025 - 08.2026
Server
Silverlake ramen
08.2025 - 12.2025
Shift Lead, Trainer. Assistant Manager
The Cajun Trap
01.2025 - 01.2026
Server, Trainer, Service Professional
Yard House
02.2020 - 11.2024
Electrician
Souther California Institute of Technology
09.2019 - 12.2020
Waiter, Busser
Cheesecake Factory Inc
05.2019 - 02.2020
Chaparral High School