Zachary S. Blom

• Coordinated communication between the parts and service departments to ensure seamless operations and customer satisfaction.

• Managed parts inventory for service repairs, ensuring accurate and timely availability of parts to meet service needs.

• Monitored service workflows, assisting technicians with parts identification and procurement to minimize downtime.

• Collaborated with service advisors to provide detailed and accurate estimates for repair jobs, supporting transparency with customers.

• Maintained relationships with suppliers and vendors, overseeing timely orders and deliveries to support efficient service operations.

• Provided exceptional customer support by addressing inquiries related to parts and service availability, pricing, and timelines.

• Assisted customers and technicians with parts inquiries, providing knowledgeable recommendations and ensuring proper fitment.

• Managed inventory, including receiving, stocking, and organizing parts to maintain a well-organized and efficient workspace.

• Processed orders, returns, and warranty claims, maintaining accurate records for inventory control and customer satisfaction.

• Collaborated with the service department to ensure timely parts availability, supporting efficient repair and maintenance workflows.

• Provided excellent customer service, helping customers with product selections, special orders, and answering questions about pricing and availability.

• Maintained cleanliness and organization of the parts department, ensuring easy access to parts and a positive shopping experience for customers.