Overview
Work History
Education
Skills
Timeline
Generic

Zachary Schafer

Naugatuck,CT

Overview

10
10
years of professional experience

Work History

Engineering Technician

Sparton Electronics
01.2022 - Current
  • Worked closely with Engineers to ensure US Navy product deadlines were met by Maintaining and fixing various types of machinery to keep production lines running efficiently and effectively
  • Maintained proper procedures according to US Navy contract specifications to maintain contractual obligations and stick to needed deadlines for delivery of vital security and tracking products.
  • Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
  • Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
  • Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
  • Showcased strong attention to detail in the preparation, assembly, and installation of intricate components supporting engineering projects.
  • Improved equipment reliability by performing regular maintenance and calibrations.
  • Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
  • Assisted with installation, calibration and testing of engineering systems.
  • Reduced downtime during projects by rapidly identifying and resolving issues with machinery or systems.
  • Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
  • Performed work according to project schedules and high quality standards.
  • Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
  • Assisted with design and implementation of new engineering processes and procedures to optimize productivity.
  • Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.

Service Technician

Valenti Volvo Volkswagen
05.2021 - 01.2022
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Demonstrated increased knowledge of company products and equipment.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Documented all changes and actions in computer-based tracking system.
  • Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
  • Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.

Service Manager

Blasius Chevrolet
04.2017 - 05.2021


  • Productivity monitoring Resource allocation Performance optimization
  • Multitasking Quality assurance Critical thinking
  • Planning Analytical thinking Time management, Explained cost and time requirements in detail and requested customer authorization prior to completion of unexpected repairs
  • Trained and mentored technicians to deliver superior service with focus on quality and safety
  • Protected staff and customer property through adherence to safety regulations and OSHA requirements
  • Drove customer satisfaction and sales by advising on preventive maintenance and manufacturer specifications
  • Oversaw daily schedules and team activities through morning meetings with shop personnel
  • Managed parts inventory and cost-estimate approvals
  • Scheduled service appointments and obtained required customer data
  • Handled escalated customer issues with tact and diplomacy to restore satisfaction
  • Managed work orders, employee timecards, and warranty approvals
  • Monitored repair progress and contacted customers regarding delays or cost increases
  • Achieved work objectives by prioritizing jobs, organizing schedules and coordinating assignments
  • Minimized workplace hazards and accidents through continuous monitoring and training initiatives.

Crane operator

Infra Metals
01.2015 - 04.2017
  • Promoted safety by enforcing compliance with OSHA regulations and worksite safety
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Inspected, cleaned and performed operator level maintenance on equipment in accordance with standards.
  • Operated mobile crane and moved materials to various locations to meet job schedule demands.
  • Completed documentation, reporting and other office duties such as inventory changes and shipping receipts

Education

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Associates Universal Technical Institute
Orlando, Fl

High school diploma - undefined

Wolcott high school
Wolcott, CT

Skills

  • Brand Management
  • Complex Problem-Solving
  • Maintenance and Repair Management
  • Technical Proficiency

Timeline

Engineering Technician

Sparton Electronics
01.2022 - Current

Service Technician

Valenti Volvo Volkswagen
05.2021 - 01.2022

Service Manager

Blasius Chevrolet
04.2017 - 05.2021

Crane operator

Infra Metals
01.2015 - 04.2017

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Associates Universal Technical Institute

High school diploma - undefined

Wolcott high school

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Zachary Schafer