Dedicated worker with excellent communication, time management and the desire to learn. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Cross-Function Specialist
HEB Grocery Store
04.2024 - Current
Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Collaborate with cross-functional team to achieve goals on time
Work effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Organized and detail-oriented with a strong work ethic.
Passionate about learning and committed to continual improvement.
Personal Shopper
HEB
11.2021 - 04.2024
Resolved customer complaints quickly by fulfilling their needs
Received work assignments from order system to fill orders
Met or exceeded personal and department shopping goals
Stored product correctly in staging area, following safety guidelines
Maintained positive working relationships with customers, team members, and leadership
Responded promptly to customer queries to increase overall satisfaction
Represented brand during special events, customer interactions, and sales
Provided product information to customers and aligned products with customer needs to boost satisfaction
Used knowledge of company products and services to recommend solutions to customers.
Chef De Partie
Commodore Perry Estate Hotel
12.2020 - 04.2021
Assisted in planning menu for hotel staff; prep and organize meals for hotel staff
Prep work for main kitchen as needed by Head Chef
Assisted executive chef with kitchen operations and preparation
Operated and maintained equipment and reported malfunctions
Enforced sanitation practices to safeguard employees and patrons.
Dish Steward/Line Cook/ Cooking School Assistant
Central Market - N. Lamar Blvd
01.2016 - 03.2020
Assist guest chef in all aspects of preparation and presentation for participants
Provided product information and resolved concerns to assist customers
Participated in ongoing training to enhance own job skills and knowledge
Assisted with new hire orientation and employee training
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Worked with coworkers to complete tasks
Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives
Responded quickly to meet customer needs and resolve problems.