● Administer customer satisfaction through ticketing, ushering, and assisting patrons
● Facilitate in stage setup processes for recreational & industry development events
● Operate technical equipment, including wires, lighting, and audio, for large-scale events
● Worked NCAA College Baseball Super Regionals
- Utilized data collection software to report live action and statistical information during Florida Gators home football games
- Completed a comprehensive training and testing program to ensure proficiency in using data collection technology during live sports matches.
- Demonstrated a strong understanding of the game's laws and a passion for sports.
● Reviewed foreclosure, eviction & bankruptcy files and update CMS/computer management system
● Evaluated, scanned, and organized file room
● Completed annual training for Bank of America, Wells Fargo, and other firm clients
● Utilized inventory management systems to accurately log and report daily orders to calculate sales totals to determine whether appropriate inventory was brought each day
● Suggested improvements to managers
● Processed customers promptly to guarantee a high level of customer service
● Interacted with club members, providing high-quality service and mediated issues
● Developed communication skills while assisting club members
● Managed diverse needs of up to 35 cabanas on any given weekend
● Acted as liaison between Club members and management
Equipment Setup
Technical Assistance
Customer Satisfaction
Critical Thinking
Customer Service
Communication
Problem Solving
Sports Statistics
Statistical Reporting
Attention to Detail
Sports Analytics