Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Zachary Sewell

Erlanger,KY

Summary

Dynamic Case Manager with a proven track record at Transitions Inc, adept at problem-solving and case planning. Expert in coordinating multidisciplinary teams and enhancing client outcomes through effective communication and relationship building. Committed to maintaining HIPAA compliance while delivering tailored service plans that empower clients to access essential resources.

Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.

Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Overview

6
6
years of professional experience
3
3
Certification

Work History

Case Manager

Transitions Inc
12.2019 - Current
  • Assisted in client assessments to identify needs and develop appropriate service plans.
  • Coordinated communication between clients and service providers to ensure efficient support delivery.
  • Maintained accurate case records using electronic documentation systems for compliance and reporting purposes.
  • Supported clients in accessing resources by researching community services and referrals.
  • Participated in training sessions to enhance knowledge of case management best practices and tools.
  • Monitored client progress towards goals, adjusting plans as needed to improve outcomes.
  • Collaborated with multidisciplinary teams to address complex client situations effectively.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Coordinated with healthcare providers to ensure clients had access to necessary medical services, enhancing their overall well-being.

Education

High School Diploma -

Estill County High School
Irvine, Ky

No Degree - Diesel Mechanics

Chattanooga State Community College
Chattanooga, TN
05-2006

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Documentation and reporting
  • Relationship building
  • Decision-making
  • Positive attitude
  • Case planning
  • Data entry and analysis
  • Treatment Planning
  • Emotional awareness
  • Intervention plans
  • HIPAA compliance
  • Verbal and written communication
  • Client assessment
  • Client meetings

Accomplishments

  • Successfully managed a caseload of 50 clients, developing individualized care plans and connecting them with appropriate community resources.
  • Advocated for clients in securing housing, medical care, employment opportunities, and public assistance.
  • Achieved a 80% success rate in client completion of recovery program.
  • Coordinated with multidisciplinary teams (therapist, medical staff, social workers) to ensure continuity of care.
  • Trained and mentored peer mentors enhancing program efficiency and client support.
  • Completed all 12 steps of Alcoholics Anonymous, demonstrating resilience, accountability, and commitment to long-term recovery.
  • Served as a sponsor/peer mentor to clients and individuals, guiding them through the 12 steps and supporting their recovery journey.
  • Facilitated group discussions, providing encouragement and accountability to peers in recovery.
  • Actively participated in AA meetings, contributing to a supportive and save recovery environment.
  • Led recovery-focused workshops/events, promoting sobriety and wellness.
  • Strengthened public speaking, listening, and conflict resolution skills through regular group participation.
  • Gained experience in empathy, crisis intervention, and motivational support.

Certification

  • Peer Support Training - December 2021
  • Recovery Dynamics Training - December 2022, 2024
  • CPR Training - August 2021,2023, 2025

Languages

English
Full Professional

Timeline

Case Manager

Transitions Inc
12.2019 - Current

High School Diploma -

Estill County High School

No Degree - Diesel Mechanics

Chattanooga State Community College

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Zachary Sewell