Zachary Shields
Victor
Summary
Enthusiastic candidate with a background in safety management and customer service. Responded to emergencies while providing first aid, enhancing skills in problem-solving and critical thinking. Eager to contribute to team success through effective communication and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Cobblestone Creek Country Club
Victor, NY
05.2023 - Current
- Monitored pool area to ensure guest safety and compliance with facility regulations.
- Responded swiftly to emergencies, providing first aid and CPR as needed.
- Educated members on water safety procedures and guidelines.
- Conducted routine inspections of pool facilities, identifying maintenance needs promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
High School Diploma -
Victor Central School District
Victor, NY06-2026
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Physical fitness
- CPR and AED training
- CPR certified
- Safety training
- Swim instruction
- Chemical level testing
- Strong swimming skills
- Strong client relations
- Multitasking
- Customer service
- Critical thinking
- Time management
- Rule enforcement
Accomplishments
- Awarded D2 swimmer of the year in 3 years in a row.
- Improved customer satisfaction by resolving issues in a timely manner.
- Voted Team MVP 4 years in a row for varsity swimming
- Team Captain for 3 years
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Cobblestone Creek Country Club
05.2023 - Current
High School Diploma -
Victor Central School District