Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Zachary Shotwell

Zachary Shotwell

Dallas,TX

Summary

Dynamic Sr. Commercial Executive at Microsoft with a proven track record in key account management and negotiation expertise. Successfully drove revenue growth through tailored sales strategies and fostered collaboration across teams. Recognized for enhancing client relationships and achieving high-value contracts, demonstrating adaptability and strong leadership in fast-paced environments.


Overview

12
12
years of professional experience

Work History

Sr. Commercial Executive

Microsoft
11.2021 - Current
  • Manage a $150M+ territory across 200 accounts
  • Directed strategic sales initiatives, enhancing client relationships and expanding market presence.
  • Lead negotiation processes, achieving favorable terms with key stakeholders and suppliers.
  • Mentored colleagues in sales techniques, fostering a collaborative team environment focused on results.
  • Streamlined business operations by identifying inefficiencies, implementing process improvements, and reducing overhead expenses.
  • Negotiated high-value contracts ($1M-$15M), resulting in significant revenue growth and increased profitability.
  • Formulated pricing strategies that balanced competitiveness with profitability goals while maintaining strong value propositions for customers.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Championed the use of CRM software to streamline workflow processes, enhance communication among team members, and improve overall productivity levels within the division.
  • Aligned corporate objectives across multiple departments by developing and executing comprehensive strategic plans with clear goals, timelines, and performance measures.

Account Executive

Microsoft
01.2016 - 11.2021
  • Managed a $75M territory across 50 accounts
  • Cultivated and maintained strong relationships with key clients, enhancing customer satisfaction and retention.
  • Developed tailored sales strategies based on client needs, driving revenue growth across multiple accounts.
  • Collaborated with cross-functional teams to deliver integrated solutions that addressed client challenges effectively.
  • Analyzed market trends and competitor activities to identify opportunities for business expansion and product innovation.
  • Led presentations and negotiations that secured high-value contracts, contributing to overall company profitability.
  • Mentored account executives, fostering skill development and improving team performance in sales initiatives.
  • Executed comprehensive account reviews, ensuring alignment with strategic goals and enhancing overall service delivery.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Achieved or exceeded company-defined sales quotas.

Services Advisor

Microsoft
10.2013 - 01.2016
  • Help customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
  • Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
  • Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale.
  • Maintain expert level product knowledge in all Microsoft retail products, devices, and services offerings.
  • Continuously learn through others, self- educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices.
  • Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers

Education

Bachelor of Science - Business Administration And Management

State University of New York College At Buffalo
Buffalo
05-2013

Skills

  • Key account management
  • Pricing strategy
  • Sales management
  • Competitor analysis
  • Negotiation expertise
  • Teamwork and collaboration
  • Multitasking Abilities
  • Reliability
  • Team leadership
  • Adaptability and flexibility
  • Verbal and written communication
  • Self motivation

Accomplishments

    2023: Living our Culture Award

    2022: One Microsoft award

    2x SMC award winner

Timeline

Sr. Commercial Executive

Microsoft
11.2021 - Current

Account Executive

Microsoft
01.2016 - 11.2021

Services Advisor

Microsoft
10.2013 - 01.2016

Bachelor of Science - Business Administration And Management

State University of New York College At Buffalo