Zachary Silverman
Orlando,FL
Summary
Motivated Server/Food Handler with 2 years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Friendly and enthusiastic committed to strengthening serving team with better collaboration and techniques.
Overview
3
3
years of professional experience
Work History
Cook
Di Big Jerk
Fort Lauderdale, FL
08.2022 - Current
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Executed proper techniques when preparing menu item ingredients.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Checked quality of food products to meet high standards.
- Monitored temperatures of prepared food and cold-storage areas.
Customer Service Staff Member
Publix
Sunrise, FL
11.2020 - Current
- Greeted customers, answered inquiries and resolved customer complaints in a timely manner.
- Educated customers on special pricing opportunities and company offerings.
- Collaborated with team members from various departments to achieve common goals.
- Maintained an organized work environment, including stocking shelves and organizing displays.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Operated point-of-sale terminals, scanners and other equipment to complete customer transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
Education
High School Diploma -
Atlantic Technical College
Coconut Creek, FL06-2023
Some College (No Degree) - Finance
University of Central Florida
Orlando, FLSkills
- Frying
- Sanitation
- Supply Restocking
- Recipe-Based Cooking
- Customer Service Excellence
- Cash Handling
- Customer Complaint Resolution
- Quality Assurance
- Staffing Oversight
Timeline
Cook
Di Big Jerk
08.2022 - Current
Customer Service Staff Member
Publix
11.2020 - Current
High School Diploma -
Atlantic Technical College
Some College (No Degree) - Finance
University of Central Florida
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