Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zachary Simons

Massillon,OH

Summary

Goal-oriented individual versed in greeting a high volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. I have extensive experience in inventory management and shipment processing. Very organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Sales Associate

Zumiez Retail
11.2021 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Solved customer challenges by offering relevant products and services.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Lead Dishwasher

Lobys Bar And Grill
02.2019 - 10.2021
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Maintained optimal inventory levels of cleaning supplies and chemicals through regular monitoring and ordering when needed.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Prevented equipment malfunctions by routinely checking dishwasher performance and addressing issues promptly if necessary.
  • Improved kitchen efficiency by streamlining dishwashing processes and maintaining organization.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.

Head Line Cook

CiCis Pizza
01.2018 - 01.2019
  • Received and stored food supplies, raw materials and other ingredients.
  • Provided support during staff shortages or unexpected absences, demonstrating adaptability and strong teamwork skills.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Reduced waste by implementing proper storage techniques and inventory management.
  • Contributed to successful catering events by preparing large quantities of high-quality dishes under tight deadlines.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Sustained excellent communication among kitchen staff for efficient problem-solving and streamlined operations.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.

Sales Associate

Lids Hat World
02.2016 - 12.2017
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Solved customer challenges by offering relevant products and services.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Jackson Highschool
Jackson Township OH
05.2019

Skills

  • Excellent people skills
  • Sales floor organization
  • Sales and Promotions
  • Relationship Building
  • Team Supervision
  • Team Cooperation
  • Creative Thinking
  • Display Setup
  • Inventory Tracking
  • Problem-solving skills
  • Product Promotions
  • Register Opening and Closing

Accomplishments

    While working as a sales associate at Zumiez, I sold over a quarter million dollars in sales for my one location in my two years of employment. Roughly selling one hundred and fifty thousand dollars a year for my company. This includes Sales on the floor and through our website.

Timeline

Sales Associate

Zumiez Retail
11.2021 - Current

Lead Dishwasher

Lobys Bar And Grill
02.2019 - 10.2021

Head Line Cook

CiCis Pizza
01.2018 - 01.2019

Sales Associate

Lids Hat World
02.2016 - 12.2017

High School Diploma -

Jackson Highschool

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Zachary Simons