Zachary Smith

Publix

04.2022 - Current

Assisted customers with inquiries and transactions, ensuring a positive service experience.
Maintained cleanliness and organization of front service area to enhance customer satisfaction.
Collaborated with team members to address customer needs and resolve issues promptly.
Participated in training sessions to develop product knowledge and service skills.
Supported inventory management by monitoring stock levels and restocking as needed.
Engaged with customers to promote special offers and enhance overall shopping experience.
Enhanced customer satisfaction by providing efficient and friendly front-end services.
Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
Supported team members during peak hours, ensuring smooth and timely customer service operations.
Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
. Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
Participated in ongoing training programs to expand product knowledge and enhance customer support skills.
Assisted customers in locating products, saving them time and improving their shopping experience.

Summary