Zachary Sorbello

Installed new batteries for customers in accordance with safety regulations. Tested, diagnosed and repaired malfunctioning batteries using specialized tools and equipment. Repaired defective wiring connections within a variety of electrical systems. Used hand and power tools to work safely with different types of batteries. Performed troubleshooting and diagnostic procedures to locate source of malfunctions. Adjusted and repaired systems to meet manufacturers' performance specifications.

• Climb poles and dig trenches or manholes to lay conduit and pull cable. Pull lines to proper tension for safety and durability. String cables between existing poles and re-lash cables due to damage or sagging. Communicated with customers to access work areas and explain work. Drive and operate bucket trucks, dump trucks, vacuum trucks, excavators, and skid steers.

• Trained new team members in cash register operation, stock procedures and customer services, verified customer age requirement for alcohol, reported cash discrepancies, and maintained a clean environment. (Seasonal)

• Strategized and worked to exceeded sales goals and improved profitability each month, completed tasks on time, watched employees to ensure safety and OSHA guidelines were followed, and didn't have a single customer complaint or claim.

• Helped to improve customer satisfaction by resolving problems with knowledgeable and friendly service, kept work and customer area clean and clear of waste as well as hazards, and confirm to ensure quality communication between associates.

• Helped to improve customer satisfaction by resolving problems with knowledgeable and friendly service, kept work and customer area clean and clear of waste and hazards, and confirm to ensure quality communication between associates.