Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zachary Spencer Brown

Irvine,CA

Summary

Experienced Operations Manager and skilled leader with 7 years of expertise in leveraging exceptional planning and problem-solving skills to enhance business strategies and daily operations. Results-oriented and adaptable in cultivating teams, streamlining processes, and boosting efficiency. Possessing a strong grasp of industry trends, effective communication abilities, keen eye for identifying areas for enhancement, and implementing strategic changes for optimal results.

Overview

12
12
years of professional experience

Work History

Operations Manager

Mini Katana
05.2024 - 05.2025
  • Spearhead strategic planning initiatives, aligning operational activities with company growth objectives and market trends to drive long-term scalability and profitability.
  • Manage and negotiate partnerships with global suppliers and manufacturers to ensure consistent product quality and cost efficiency.
  • Oversee comprehensive inventory management strategies, optimizing stock levels through accurate demand forecasting and lean replenishment practices.
  • Streamline logistics and distribution processes, reducing lead times and shipping costs while maintaining high fulfillment standards.
  • Lead cross-functional process improvement projects focused on automation, cost reduction, and operational efficiency.
  • Assess and mitigate risk across the supply chain, proactively managing disruptions and ensuring business continuity.
  • Leverage data analytics tools to monitor key performance indicators (KPIs), generate actionable insights, and support data-driven decision-making.

Business Development and Operations Manager

Massive Prints
10.2022 - 05.2024
  • Developed and executed comprehensive business development strategies to drive revenue growth and expand market presence, resulting in an annual increase of 15% in sales volume.
  • Managed a portfolio of high-value clients, maintaining strong relationships, and ensuring client satisfaction, resulting in a client retention rate of 95%.
  • Collaborated closely with cross-functional teams, including sales, marketing, finance, and operations, to align business objectives, optimize processes, and drive operational efficiency.
  • Led negotiations with suppliers and vendors to secure cost-effective contracts and partnerships, resulting in an annual cost savings of $1.5 million.
  • Implement and streamline standard operating procedures, enhancing productivity and reducing operational costs by 20%.

Operations and Project Manager

Live Fit Apparel
02.2018 - 10.2022
  • Created LVFT Capsule (monthly subscription box), managing backend website development, marketing, and product management.
  • Managed all company websites through Shopify, including livefitapparel.com, topthreadsinc.com, and lvftcapsule.com.
  • Negotiated lower shipping costs with Fed-Ex and USPS, lowering shipping costs by 30%.
  • Overhaul of HR department, managed company HR platform, oversaw biweekly payroll process, negotiated company insurance benefits.

Assistant Manager

Jimmy Johns
10.2013 - 01.2018
  • Directly influenced an increase in annual store revenues, taking a store performing with annual sales at $650K to over $1M in less than a year.
  • Teamed up with the franchise owners to establish a sampling plan, growing sales exponentially by developing Corporate accounts.
  • Analyzed sales and inventory levels, forecasting needs, trends, and demand to make reports.
  • Planned delivery routes to ensure expedient delivery of orders to a solid customer base.

Business Operations Intern

Infoblox
05.2015 - 08.2015
  • Earned a reputation for excellence, working directly under the Vice President of Operations.
  • Started the data analysis team for a master data management overhaul project.
  • Took charge in the lead-to-cash initiative, while working on both process and data flows.
  • Probed and analyzed business models, breaking down both policy and approach to market entry.

Education

Business Management -

Grand Canyon University
12.2022

Finance - undefined

Westminster College
05.2017

Skills

  • Microsoft Office Suite
  • Data analysis and reporting
  • Shopify and Shipstation
  • New Business Development
  • Strategic Planning
  • Project and Workflow Management
  • Employee onboarding
  • Production
  • Marketing

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Operations Manager

Mini Katana
05.2024 - 05.2025

Business Development and Operations Manager

Massive Prints
10.2022 - 05.2024

Operations and Project Manager

Live Fit Apparel
02.2018 - 10.2022

Business Operations Intern

Infoblox
05.2015 - 08.2015

Assistant Manager

Jimmy Johns
10.2013 - 01.2018

Finance - undefined

Westminster College

Business Management -

Grand Canyon University

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Zachary Spencer Brown