Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Spivey

Deltona,FL

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Driver/Onsite Supervisor

Two Men and a Truck International
Daytona Beach, FL
07.2019 - 07.2020
  • Delivered goods and services to customers on time and in excellent condition.
  • Documented daily mileage, gas, and other data.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Drove trucks to and from job sites to deliver supplies.
  • Achieved consistently high customer scores due to exceptional service.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Reported any incidents involving the truck or its cargo to management immediately.

Point of Sale Representative

Rebel Payments
Orlando, FL
07.2020 - 11.2020
  • Assisted customers with locating items, answered questions, and provided information on product features.
  • Followed all safety regulations in accordance with company policies.
  • Ensured accuracy of pricing through verifying UPC codes against price tags.
  • Cross-trained in various departments throughout the store to assist with tasks when needed.
  • Maintained records of customer purchases for return and exchange purposes.
  • Demonstrated knowledge of store products and services to customers.
  • Adhered to loss prevention policies by monitoring suspicious activity at the register area.
  • Provided excellent customer service to customers in person and over the phone.
  • Operated POS systems for transactions such as returns, exchanges, layaways, gift cards.
  • Updated Point of Sale software regularly with new promotions, discounts, or changes in pricing.
  • Inputted data into computer system regarding purchase orders or invoices.
  • Generated leads with successful prospect cold calling and skilled use of persuasive communication skills.
  • Utilized sales techniques to persuade customers to purchase product or service packages.
  • Developed and maintained relationships with clients through effective communication on the phone.
  • Provided technical support when necessary during calls as part of customer service duties.
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
  • Generated new leads and developed deep client relationships to promote sales.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

ESE Teacher

Volusia County Schools
Deland, FL
08.2021 - Current
  • Developed and implemented IEPs for special education students.
  • Communicated regularly with colleagues regarding best practices for working with ESE students.
  • Implemented differentiated instruction strategies to reach all learners at their own level.
  • Facilitated small group and one-on-one instruction for ESE students.
  • Maintained accurate records of student attendance and grades in order to track academic performance over time.
  • Attended Individual Education Plan meetings as necessary.
  • Created lesson plans that were aligned with state standards.
  • Assessed student progress through a variety of methods such as observations, tests, and portfolios.
  • Participated in professional development opportunities related to working with ESE students.
  • Engaged in ongoing reflection on teaching practices in order to improve effectiveness.
  • Employed positive reinforcement techniques to motivate students in the classroom.
  • Provided individualized instruction to meet the needs of each student.
  • Collaborated with other educators, administrators, and parents to ensure proper implementation of IEPs.
  • Adapted curriculum materials based on individual student needs and abilities.
  • Encouraged social development by facilitating activities that promote collaboration among peers.
  • Incorporated technology into lessons whenever possible to engage students in learning.
  • Conducted regular meetings with parents to discuss their child's academic progress.

Head Varsity Baseball Coach

Volusia County Schools
DeLand, FL
08.2021 - Current
  • Provided direction on techniques for batting, fielding, pitching, base running. to ensure proper execution of plays in accordance with established standards.
  • Motivated players by providing positive reinforcement and constructive feedback regarding their performances both on and off the field.
  • Supervised assistant coaches throughout practices and games ensuring that all safety protocols were followed at all times.
  • Maintained accurate records of team performance, including wins, losses, standings, statistics, awards.
  • Researched new trends in baseball instruction methods in order to stay current on best practices in coaching methodology.
  • Attended local tournaments and events to recruit potential athletes for the program.
  • Participated in professional development activities such as attending conferences or reading industry publications in order to remain up-to-date on current trends within college baseball programs.
  • Drafted letters of intent for prospective student athletes who committed verbally or signed national letters of intent.
  • Developed and implemented a comprehensive training program to improve the overall performance of the team.
  • Organized pre-season practices and post-season workouts to maximize conditioning and skill development.
  • Created game plans, analyzed opponent strengths and weaknesses, and developed strategies for success.
  • Collaborated closely with other sports teams in order to coordinate practice schedules so that multiple teams could use shared facilities simultaneously.
  • Ensured compliance with NCAA Division I recruiting rules by tracking prospective student-athletes' academic progress reports from high schools across the country.
  • Communicated regularly with parents regarding player progress and behavior expectations while also addressing any concerns they may have had regarding their child's participation on the team.
  • Organized fundraising events such as car washes or auctions in order to raise money for new equipment purchases or travel expenses associated with away games.
  • Scheduled games against opponents according to agreed upon criteria for selection of opponents in order to maximize competitive opportunities for the team.
  • Initiated community outreach efforts designed to promote awareness about the varsity baseball program among students and families within local schools and communities.
  • Evaluated players' abilities during practice sessions and made recommendations for improvement or advancement as appropriate.
  • Managed inventory of equipment supplies such as bats, balls, gloves, uniforms, ensuring that necessary items were replaced when needed.
  • Conducted regular meetings with athletic directors to discuss budgeting issues related to travel expenses incurred by players.
  • Coordinated with school administration to ensure compliance with all applicable rules and regulations governing high school athletics.
  • Provided one-on-one coaching on unique requirements of each position.
  • Conducted practices with conditioning, placement of players on defense, batting, bunting, base running and sliding.
  • Managed special banquets, ceremonies, and events.
  • Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization.
  • Devised and implemented successful game strategies.
  • Interviewed, trained and supervised personnel for assistant coaching functions.
  • Mediated conflicts and discussed fan and participant expectations, reviewing disciplinary action.
  • Collaborated with community agencies and city departments to provide baseball program opportunities and community involvement programs.
  • Coordinated staff volunteers to work scheduled baseball games.
  • Communicated regularly with parents regarding their child's progress throughout the season.
  • Researched new methods of instruction or coaching approaches that could benefit the team's development cycle.
  • Participated in recruitment activities such as attending showcases or evaluating prospective players.
  • Motivated players to strive for excellence both on and off the field.

Education

Bachelor of Science - Criminal Justice

Bethune - Cookman University
Daytona Beach, FL
06-2019

Bachelor of Science - Criminal Justice

Florida Gulf Coast University
Fort Myers, FL
08-2016

High School Diploma -

Spruce Creek High School
Port Orange, FL
06-2014

Skills

  • Appointment Scheduling
  • Customer Service
  • Strategic Planning
  • Staff Development
  • Valid Driver's License
  • Route Determination
  • City and non-city driving
  • Safe driving techniques
  • Relationship Building
  • Database Management
  • Customer rapport
  • Problem-Solving
  • Punctuality
  • Business Management
  • Punctual and Reliable
  • Flexible Schedule
  • Time Management
  • Clean Driving Record
  • Payment Processing
  • Inventory Control
  • Sales Development
  • Upselling
  • Product Sales
  • Promotional support
  • Order Processing
  • Retail loss prevention
  • Client Account Management
  • Sales Training
  • Multi-tasking strength
  • Meeting deadlines
  • Professional Demeanor
  • Financial records analysis
  • Exceptional customer service
  • Verbal/written communication
  • Sales Goals Attainment
  • Goal-Oriented

Certification

  • Technology Software Sales Professional Training by (Rebel Payments). August 2020
  • Certified Sales Professional Training by (Rebel Payments). August 2020
  • Team Atmosphere Training by (Rebel Payments). September 2020
  • State Teacher Certification by (Florida Department of Education). July 2021
  • Athletic Coaching Certification by (Florida Department of Education) July 2021
  • CPR Certified Training by (American Heart Association). July 2023

Timeline

ESE Teacher

Volusia County Schools
08.2021 - Current

Head Varsity Baseball Coach

Volusia County Schools
08.2021 - Current

Point of Sale Representative

Rebel Payments
07.2020 - 11.2020

Driver/Onsite Supervisor

Two Men and a Truck International
07.2019 - 07.2020

Bachelor of Science - Criminal Justice

Bethune - Cookman University

Bachelor of Science - Criminal Justice

Florida Gulf Coast University

High School Diploma -

Spruce Creek High School

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Zachary Spivey