Isabella Stearns
San Diego,CA
Summary
Organized and motivated individual with leadership and communication skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Barista/Food Preparation Worker
Better Buzz Coffee
San Diego, CA
11.2024 - Current
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Managed cash register and processed transactions with accuracy and integrity.
- Created complex, hand-crafted beverages based upon customer preferences.
- Memorized official and off-menu coffee and tea preparations.
Child Caregiver/Caregiver/Private Nanny
Various Families
San Diego, CA
09.2020 - Current
- Provided a safe, nurturing and stimulating environment for children of all ages.
- Organized age-appropriate activities such as arts and crafts, games and educational lessons.
- Assisted with the development of motor skills by playing outdoor sports and physical activities.
- Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
- Implemented behavior management techniques to ensure safety of all children in the facility.
- Provided emotional support when needed during periods of distress or anxiety.
- Employed positive guidance strategies to encourage children and improve behavior.
Online Business Owner
Bella's Boutique
San Diego, CA
02.2018 - Current
- Created and managed website content, including product descriptions, customer reviews, and promotional materials.
- Researched and identified target markets for products.
- Developed strategies to optimize conversion rates from visitors to customers.
- Implemented customer service policies to ensure satisfaction with online purchases.
- Monitored customer feedback on social media channels for insights into product performance.
- Maintained inventory of physical goods available for sale online.
- Managed financial operations related to the online business, including budgeting, forecasting, payments processing, invoicing, and taxes.
- Analyzed competitor websites for pricing structure changes and new product lines.
- Determined pricing for products or services based on costs and competition.
- Conferred with customers to understand needs and finalize purchase orders.
- Resolved issues quickly through meticulous research and quick decision-making.
Lead Barista
Parakeet Cafe
Del Mar, CA
02.2023 - 11.2024
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Developed effective relationships with customers through friendly interactions, and excellent product knowledge.
- Provided guidance to employees on proper safety protocols when handling food items, or operating machinery.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Created complex, hand-crafted beverages based upon customer preferences.
- Memorized official and off-menu coffee and tea preparations.
- I listened to customer desires and needs to recommend optimal products.
- Supported the highest standards of conduct and service to support the company's reputation.
Barista
Coffee Bean & Tea Leaf
Poway, CA
08.2021 - 02.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Created complex, hand-crafted beverages based upon customer preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
Education
Psychology
Miramar College
San DIegoSkills
- Works Well Under Pressure
- Computer Skills
- Decision-Making
- Active Listening
- Problem-Solving
- Critical Thinking
- Stress Tolerance
- Teamwork and Collaboration
- Data entry proficiency
- Information Gathering
Affiliations
- Soccer
- Photography
- Baking
Timeline
Barista/Food Preparation Worker
Better Buzz Coffee
11.2024 - Current
Lead Barista
Parakeet Cafe
02.2023 - 11.2024
Barista
Coffee Bean & Tea Leaf
08.2021 - 02.2023
Child Caregiver/Caregiver/Private Nanny
Various Families
09.2020 - Current
Online Business Owner
Bella's Boutique
02.2018 - Current
Psychology
Miramar College