Zachary Stefanich
River Falls,WI
Summary
Detail-oriented support operations associate with expertise in troubleshooting security systems. Proficient in C, Java, and Python, committed to enhancing team collaboration, and driving innovative solutions.
Overview
8
8
years of professional experience
Work History
Support Operation Associate
Alarm.com
Bloomington, Minnesota
02.2025 - Current
- Take calls troubleshooting security systems, all parts of a home security system.
- Worked to stay up to date on all innovations by Alarm.com and partner companies through frequent office hours.
- Video Slack Mod.
- Frequently help out fellow SOAs in Slack.
13B Cannon Crewmember
Army National Guard WI
Oconomowoc, Wisconsin
09.2017 - 09.2025
- Ensured timely, efficient, and safe execution of missions.
- Maintained accurate and secure storage of live ammunition.
- Collaborated with team to effectively execute strategic training drills.
- Maintained equipment and ensured readiness for deployment and operations.
Student Research Assistant
University Of Wisconsin-river Falls
River Falls, Wisconsin
02.2023 - 12.2024
- Worked independently to conduct research on projects as laid out by the professor in charge.
- Presented on two projects, and am currently waiting to publish
- Maintained accurate records of experiments, findings, and project progress documentation.
- Conducted literature reviews to support research projects and inform methodologies.
Education
Bachelor of Science - Computer Information Systems
University of Wisconsin, River Falls
River Falls, WI12-2024
Skills
- Fluent in the following programming languages
C, Java, Python, HTML, CSS, SQL
- Leadership experience through the Army National Guard
- Good under pressure
- Teamwork experience through the Army National Guard
- Experience working with little to no supervision
- Experience writing detailed documentation
- Experience working with new or nonexistent tech features
Timeline
Support Operation Associate
Alarm.com
02.2025 - Current
Student Research Assistant
University Of Wisconsin-river Falls
02.2023 - 12.2024
13B Cannon Crewmember
Army National Guard WI
09.2017 - 09.2025
Bachelor of Science - Computer Information Systems
University of Wisconsin, River Falls