Zachary Stevens
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and work tools. Excellent work performance in individual and team roles.
Overview
6
6
years of professional experience
Work History
Food and Nutrition Services Worker/Liaison
UPMC
UPMC Hanover Hospital, Highland Avenue, Hanover PA
01.2019 - 01.2022
- Responsible for ensuring guest, employee and patient satisfaction with food service utilizing customer service skills.
- Delivers and serves nutritionally appropriate and attractive meals in a timely manner to patients.
- Used strong interpersonal communication skills to convey information to others.
- Practices appropriate food handling techniques and food safety procedures in all aspects of job.
- Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
- Adheres to department procedures regarding the operation of all food service equipment.
- Communicates customer complaints and concerns effectively with other health care team members.
- Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
- Serves patient meal trays using the designated department script, to include proper patient identification.
- Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
- Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.
Volunteer, Food and Nutrition Services
Hanover Hospital
Hanover, PA
06.2016 - 09.2017
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Education
High School Diploma -
CCA (Commonwealth Charter Academy)
Harrisburg, PA06.2018
Skills
- Production Support
- Site Clearing
- Inventory Stocking
- Customer Service
- Equipment Maintenance
- Cleaning
- Resource Management
- Loading and Unloading Procedures
- Restocking Skills
- Teamwork and Collaboration
- Quantitative Skills
- Training and Development
Additional Information
REFERENCES
- Connie Hammond (717) 688-0427
- Michelle Kuhn (717) 451-8014
- Heather Bloss (717) 521-2241
Timeline
Food and Nutrition Services Worker/Liaison
UPMC
01.2019 - 01.2022
Volunteer, Food and Nutrition Services
Hanover Hospital
06.2016 - 09.2017
High School Diploma -
CCA (Commonwealth Charter Academy)