Summary
Overview
Work History
Skills
Certification
Timeline
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Zachary Stewart

San Ramon,CA

Summary

I'm a dynamic Copywriter and Content Strategist with a proven track record at Vagaro and Apple, aiming to ultimately enhance your brand's visibility and engagement through innovative content creation and strategic SEO research. I excel in project management and creative storytelling, often leading new initiatives cross-collaboratively to further promote a cohesive online presence. I demonstrate exceptional proofreading and team leadership, embodying professionalism and a results-driven approach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Copywriter

Vagaro
06.2023 - Current
  • Increase brand awareness through the creation of compelling content for website landing pages, blog posts, email newsletters, and social posts.
  • Develop and implement a unique brand voice to reach and capture target audience interest & drive engagement.
  • Craft and format copy to align with project-specific guidelines.
  • Review and edit final copy for accuracy and to correct grammar errors as needed by other teams.
  • Support SEO initiatives through strategic keyword research & incorporation in web content, driving organic traffic growth.

Customer Success Team Lead

Vagaro
07.2021 - 06.2023
  • Trained new team members by relaying information on company procedures and new products or software.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Fielded escalated inquiries from mid-market and enterprise clients with a "5-Star Service" mindset.

Product Specialist

Apple
09.2018 - 09.2020
  • Assisted with demonstrations for various Apple products to showcase functionality.
  • Supported business development representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
  • Trained and provided coaching to new or junior team members.
  • Boosted customer retention by providing exceptional product support and addressing user concerns in a timely manner.

Skills

  • Copywriting
  • Creative Storytelling
  • Proofreading
  • Project Management
  • Content Strategy
  • Advertising Copy
  • Product-Specific Writing
  • Content Development

Certification

  • Marketing Strategy: SEO Content Writing
  • Learning to Write Marketing Copy
  • Nano Tips for Better Business Writing

Timeline

Copywriter

Vagaro
06.2023 - Current

Customer Success Team Lead

Vagaro
07.2021 - 06.2023

Product Specialist

Apple
09.2018 - 09.2020

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