Zachary Stewart
Wenonah,NJ
Summary
To obtain and grow my knowledge in the workforce and gain practical experience to jumpstart my professional career.
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Senior Sales Associate
GameStop
Turnersville, NJ
04.2024 - Current
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Consistently exceeded monthly sales targets by 20% through effective product knowledge and persuasive selling techniques
Overnight Stocker
Walmart
Woodbury, NJ
04.2021 - 09.2023
- Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers
- Maintained accurate records of incoming and outgoing merchandise, utilizing inventory management systems to track stock levels
- Performed regular quality checks on products to ensure freshness, proper labeling, and compliance with safety standards
- Assisted customers in locating items within the store, providing friendly and knowledgeable service
- Used pallet jack as needed to transport heavy or bulky items throughout the store
- Followed established safety protocols while handling hazardous materials or operating equipment
- Communicated effectively with supervisors regarding any issues or concerns related to stocking activities or product availability
- Contributed to maintaining a clean and organized sales floor by promptly returning misplaced items back to their designated areas
- Collaborated with sales associates in implementing promotional displays or signage for featured products or special offers
- Adhered strictly to company policies regarding theft prevention measures, reporting any suspicious activity immediately
- Participated actively in team meetings and training sessions aimed at enhancing product knowledge and customer service skills
- Ensured compliance with health regulations by properly handling perishable goods such as meat, dairy, and produce
- Managed time efficiently during overnight shifts by prioritizing tasks based on urgency
Fulfillment Center Associate
Amazon Warehouse
West Deptford, NJ
06.2020 - 02.2021
- Efficiently picked and packed customer orders according to order specifications
- Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
- Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
- Assisted in loading and unloading trucks, verifying shipment quantities against delivery documents
- Performed quality checks on incoming products to ensure they meet company standards before stocking them in the warehouse
- Followed safety protocols and maintained a clean work environment at all times
- Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
Assistant Manager
Wine Legend
Wenonah, NJ
10.2018 - 06.2020
- Managed day-to-day operations of a busy liquor store, overseeing inventory management, sales, and customer service
- Maintained a clean and organized store environment that met health code standards at all times
- Resolved customer complaints promptly and effectively, ensuring high levels of customer satisfaction were maintained
- Ensured shelves were fully stocked and products were properly displayed
- Operated cash register accurately, handling transactions with efficiency and providing accurate change to customers
- Assisted in receiving and verifying inventory shipments, checking for accuracy and resolving any discrepancies
- Educated customers about different types of liquor, including their origins, flavors, and production processes
Education
N/a - Coding
Code Academy
575 Broadway, 5th Floor, New York, Ny 10012Highschool Diploma - undefined
Williamstown High School
06.2020
Skills
- Efficient
- Attention to detail
- Problem Solving
- Analytical skills
- Exceptional communication
- Innovative thinking
- Computer skills
- Time Management
- Beginner knowledge in C#, Java script, c
- Adaptable
- Teamwork
- Organizational skills
- Creative
Timeline
Senior Sales Associate
GameStop
04.2024 - Current
Overnight Stocker
Walmart
04.2021 - 09.2023
Fulfillment Center Associate
Amazon Warehouse
06.2020 - 02.2021
Assistant Manager
Wine Legend
10.2018 - 06.2020
Highschool Diploma - undefined
Williamstown High School
N/a - Coding
Code Academy