Summary
Overview
Work History
Education
Skills
Timeline
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Kaela Becker

Salem,OR

Summary

Bringing positive, organized, and reliable approach to maintaining clean and orderly environments. Knowledge of effective cleaning techniques and usage of cleaning equipment ensures high standard of hygiene and tidiness. Dedicated to creating welcoming atmosphere and enhancing overall living experience for residents and guests. Offering meticulous and organized nature, ready to learn and develop within professional cleaning environment. Delivers understanding of cleanliness standards and proper sanitation procedures, ensuring pristine living or working space. Ready to use and develop skills in time management and attention to detail in [Desired Position] role. Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.

Overview

2
2
years of professional experience

Work History

Housekeeper

Seven Feathers Casino & Resort
09.2024 - 10.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Verified cleanliness and organization of storage areas and carts.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.

Restaurant Hostess

Denny's Corp
03.2023 - 05.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.

Education

High School Diploma -

Roseburg High
Roseburg, OR
06.2019

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Health and safety compliance
  • Hospitality background
  • Customer service-focused
  • Excellent oral and written communication
  • Physically strong
  • Customer-oriented
  • Exceptional communicator
  • Active learning
  • Greeting guests
  • Strong multitasking

Timeline

Housekeeper

Seven Feathers Casino & Resort
09.2024 - 10.2024

Restaurant Hostess

Denny's Corp
03.2023 - 05.2023

High School Diploma -

Roseburg High
Kaela Becker