Zachary Strawser

As a Changeover Crew Member at Syracuse University, I work with a team where we play a crucial role in facilitating smooth transitions between various events and functions held at our campus facilities. Our primary responsibility is assisting in the setup, teardown, and reconfiguration of event spaces to meet the unique requirements of each activity. This position requires a keen attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.

• Commitment to following safety protocols and guidelines to prevent accidents or injuries during changeover operations
• Ability to lead special projects assigned to group
• Ability to complete physically demanding tasks for long periods of time

• Increased customer loyalty with exceptional communication skills and personalized service.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
• Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.

• Reduced fruit waste by carefully selecting ripe apples without bruising or damaging them during picking process.
• Maximized harvest potential with efficient use of ladders, poles, and other necessary equipment.
• Ensured compliance with food safety regulations during all stages of harvesting and handling apples for market sale or storage purposes.
• Enhanced overall orchard sustainability by practicing responsible resource management and adhering to environmentally friendly practices.