Summary
Overview
Work History
Skills
Work Authorization
Languages
Hi, I’m

Zachary Thomas

Cusdian/janitoral
Pikesville,MD

Summary

Conscientious sanitation professional skilled at safely and efficiently collecting [Type] and [Type] materials. Smoothly complete daily routes by using excellent multitasking and planning abilities. Competent team player with physical strength to lift heavy loads over extended time periods. Experienced Case Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker with excellent planning and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled [Job Title] offering [Number] years of demonstrated success in vocational and career planning. Strong dedication to client advocacy with proven history of implementing resources to meet individual objectives.

Overview

8
years of professional experience

Work History

Emerge.incorperated

Front Desk Receptionist
05.2015 - 09.2018

Job overview

  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
  • Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
  • Boosted staff morale through effective teamwork and clear communication amongst colleagues in various departments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Handled assignments independently with good judgement and critical thinking skills. Transfer phone calls to the appropriate staff member.

Emerge.Incorperated
Silver Spring, Maryland

Landscaper Member
Apr.2017 - Dec.2021 (4 education.years_Label & 8 education.months_Label)

Job overview

  • Operated landscaping equipment with focus on safety and machine longevity.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Coordinated with subcontractors such as electricians or plumbers when necessary to complete complex installations seamlessly.
  • Cultivated and replanted trees and plants to maintain landscaping areas.
  • Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Removed debris and waste from outdoor areas.
  • Developed and implemented strategies for water conservation.
  • Educated employees and members of public on plant biology and health.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Emerge.incorperated
Columbia Maryland, Maryland

Janitorial Worker/Custdianal/Day Program Counselor
03.2022 - 03.2023

Job overview

  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Facilitated event setup and teardown by arranging furniture according to specifications, ensuring efficient utilization of space.
  • Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
  • Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.

Skills

  • Chemical Handling
  • Facilities Maintenance
  • Snow Removal
  • Facility Maintenance
  • Parts Replacement
  • Dust Removal
  • Trash Disposal
  • Glass Cleaning
  • Painting
  • Cleaning and Sanitizing
  • Vacuuming Floors
  • Kitchen Sanitization
  • Drinking Fountain Sanitization
  • Stainless Steel Polish Application
  • Trash Collection
  • Inventory Monitoring
  • Recycling Coordination
  • Skilled Housekeeper
  • Floor Maintenance
  • Groundskeeping
  • Restroom Servicing
  • Safe Chemical Disposal
  • Inventory Management
  • Client Communication
  • Supply Management
  • Facility Access Control
  • Heavy Lifting
  • Responsible and Dependable
  • Building Maintenance
  • Customer Service
  • Problem-Solving
  • Restroom Care
  • Chemical Handling
  • Minor Mechanical Repair
  • Physical Stamina
  • Furniture Moving
  • Laundry Management
  • Carpet Steaming and Shampooing
  • Sweeping and Mopping Surfaces
  • Group Counseling
  • Disability Care
  • Support Clients
  • Assess Needs
  • Build Work Skills
  • Arrange Transportation
  • Meeting Preparation
  • Verbal and Written Communication
  • Office Equipment Operation
  • Restock Shelves
  • Call Answering and Routing

Work Authorization

Eligible To work any where in the US.

Languages

English
Professional Working
English
Full Professional
English
Full Professional

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Zachary ThomasCusdian/janitoral