Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Thornton

Scarsdale,USA

Summary

Results-driven business manager with over 7 years of experience fostering strategic partnerships, and delivering significant revenue growth across multiple franchise locations. Adept at developing and executing high-impact business strategies while navigating complex challenges with discipline, focus, and perseverance. Expert in leading negotiations and consistently exceeding sales targets through a strong work ethic and goal-oriented mindset.

Overview

10
10
years of professional experience

Work History

Regional Manager

Stretchlab
Scarsdale
11.2020 - Current
  • Successfully elevated company valuation from $600,000 to over $1.2 million by driving strategic growth initiatives across multiple luxury wellness locations
  • Managed and developed a diverse team of 50+ employees through comprehensive training, team building, and high-impact leadership, resulting in over 100% sales target increase
  • Developed marketing campaigns that enhanced brand visibility while organizing community engagement events to cultivate B2B relationships, driving sustained revenue growth
  • Conducted an in-depth analysis of performance metrics to identify and address areas for improvement, implementing targeted action plans that elevated studio performance and customer satisfaction
  • Performed payroll auditing and scheduling to ensure accuracy, compliance, and balancing; resulting in a 75% reduction in processing time

Regional Manager

The Private Shop
White Plains, NY
11.2020 - Current
  • Directed the operational management of The Private Shop in White Plains, establishing it as the premier destination for exclusive streetwear and sneakers, earning over $450,000 in revenue growth and earning the title of Westchester's Best Sneaker Store for 2022-2023
  • Enhanced the buy-sell-trade model by optimizing inventory and consignment processes
  • Developed and implemented targeted marketing initiatives that elevated brand visibility effectively distinguishing the store in the competitive luxury streetwear market
  • Cultivated strategic partnerships with leading brands and produced high-quality promotional content for social media platforms, reinforcing brand identity and engaging a diverse customer base

General Manager

Athena Products
Greenwich, CT
04.2023 - 03.2024
  • Oversaw operations and strategic growth for a distributor of premium hemp-derived CBD and THC products, ensuring regulatory compliance and product excellence
  • Managed logistics for drivers and handled invoice management, optimizing supply chain processes from seed to sale and ensuring timely delivery of products
  • Successfully collected over $35,000 for past due accounts, demonstrating effective financial management and resource mobilization
  • Conducted research on new products and led catalog creation to enhance the portfolio, cultivating strategic partnerships with retailers to expand market reach in the burgeoning CBD and THC sectors

Assistant Manager

Equinox
Scarsdale, CT
03.2018 - 11.2020
  • Ensured operational excellence across multiple club locations, facilitating seamless procedures that consistently delivered exceptional customer service and contributed to Greenwich being honored as Club of the Year in 2020
  • Trained and supervised front desk, housekeeping, and Manager on Duty (M.O.D.) teams, collaborating closely with the General Manager to execute strategic initiatives and optimize staff performance
  • Managed inventory control, payroll budgeting, shift coverage, and club maintenance, consistently exceeding performance metrics and financial targets
  • Conducted comprehensive staff training on company policies and procedures, promoting a culture of accountability and adherence to Equinox's standards of excellence

Senior Universal Banker

Webster Bank
05.2015 - 12.2018
  • Demonstrated exceptional sales techniques to match customer needs with a diverse range of bank products and services, including deposit accounts, loans, credit cards, and safe deposit boxes, consistently achieving and surpassing sales goals
  • Obtained NMLS certification and efficiently processed credit card and mortgage applications for commercial businesses and individual clients, contributing to the growth of the bank's loan portfolio
  • Provided leadership and coaching to Associate and Universal Bankers, supporting the Banking Center Manager and Assistant Banking Center Manager in operational tasks and team development
  • Effectively utilized resources for problem resolution, analyzing data from Loan Processing, Deposit Operations, ATM, and Reconcilement to ensure swift and effective customer service

Education

Bachelors of Business Administration -

Hobart And William Smith Colleges
Geneva, NY

High School -

Trinity Pawling School
Scarsdale

Skills

  • Leadership and business growth
  • Revenue generation
  • Sales management
  • Customer-centric operations
  • Partnership development
  • Executive leadership
  • Performance-driven strategies
  • Results-oriented execution
  • Microsoft Excel and Word
  • ADP Workforce
  • Adobe Creative Suite
  • Canva design

Timeline

General Manager

Athena Products
04.2023 - 03.2024

Regional Manager

Stretchlab
11.2020 - Current

Regional Manager

The Private Shop
11.2020 - Current

Assistant Manager

Equinox
03.2018 - 11.2020

Senior Universal Banker

Webster Bank
05.2015 - 12.2018

Bachelors of Business Administration -

Hobart And William Smith Colleges

High School -

Trinity Pawling School

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Zachary Thornton