Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Zachary Tojek

Buffalo,NY

Summary

I am a dynamic professional with a proven track record at Giancarlo's Sicilian Steakhouse, excelling in customer service, product sales, and inventory management. Recognized for training new staff and enhancing operational efficiency among my coworkers, I leverage strong collaboration skills to drive results and foster team success. I am very passionate about continuous improvement, and adept at adapting strategies to meet diverse customer needs. I feel my eagerness to learn, my drive to grow, and my unrelenting hospitality will drive me to help any environment in which I am able to assert myself.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server Sommelier

Giancarlo's Sicilian Steakhouse
Williamsville, USA
09.2016 - Current
  • Minimized errors by communicating customer menu choices to kitchen staff.
  • Trained new front-of-house employees on procedures and service standards.
  • Handled phone inquiries and processed orders for pickup or delivery.
  • Utilized POS system for accurate order input and payment processing.
  • Managed inventory with ERP systems to track stock levels and orders.
  • Developed efficient procedures for inventory handling and storage practices.
  • Conducted regular audits to ensure accurate inventory records and compliance.
  • Collaborated with sales teams to forecast inventory needs based on demand trends.

Install helper

Cortese Construction
Buffalo, USA
07.2016 - 07.2018
  • Coordinated tools, parts, and equipment for successful completion of maintenance and repair jobs.
  • Shadowed licensed remodeling team to acquire essential skills and best practices across trades.
  • Organized supplies and passed tools to assist on-site workers with tile work, drywall installation, and cabinet work.
  • Collaborated with team members to achieve high-quality results while minimizing waste.

Coaching Instructor

FBI Baseball Camp
Snyder, USA
06.2017 - 06.2018
  • Executed assigned tasks independently, demonstrating strong self-management abilities.
  • Adhered to established guidelines and procedures to ensure operational consistency.
  • Organized youth players, fostering development in athletic and social skills.
  • Addressed various issues related to youth player engagement and skill enhancement.

Education

Level 1 Sommelier - Hospitality Management

Court of Master Sommeliers
New York, NY
04-2025

Associate of Science - Liberal Arts and Sciences-General Studies

Erie Community College
Williamsville, NY
08.2021

High School Diploma - NYS REGENTS

Amherst High School
Amherst, NY
06-2017

Skills

  • Performs exceedingly well with team collaboration
  • Able to effectively work independently and achieve results
  • Ability to understand and adapt selling techniques to each and every individual situation
  • Excellence in customer service
  • Inventory management skills
  • Exceptional training and development skills
  • Eagerness and passion to learn and improve
  • A contagious and unrelenting work drive

Affiliations

  • Member at Lancaster Country Club since 2016
  • Proud cat and dog owner
  • Proud older brother
  • Avid wine enthusiast

Accomplishments

  • 2017 "Charlie Hustle" Award for baseball.
  • Level One Sommelier in practice.
  • Black belt in Il Sung Tae Kwon Do from Master Gorino's.

Certification

  • Court of Master Sommelier

Timeline

Coaching Instructor

FBI Baseball Camp
06.2017 - 06.2018

Server Sommelier

Giancarlo's Sicilian Steakhouse
09.2016 - Current

Install helper

Cortese Construction
07.2016 - 07.2018

Level 1 Sommelier - Hospitality Management

Court of Master Sommeliers

Associate of Science - Liberal Arts and Sciences-General Studies

Erie Community College

High School Diploma - NYS REGENTS

Amherst High School

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