Zachary Torkelson
Prairie Village,Kansas
Summary
Experienced Floor Supervisor with background in efficient management of retail operations. Strengths lie in teamwork, workflow efficiency, and customer service interactions. Past experiences have led to improved operations and enhanced team productivity. Demonstrated ability to communicate effectively with staff members and provide comprehensive training for success on the job.
Overview
1
1
year of professional experience
Work History
Floor Supervisor
Euston Hardware & Waldo Hardware
Prairie Village, KS
03.2024 - 11.2024
- Performed daily opening and closing procedures according to established guidelines.
- Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
- Processed customer payments accurately and efficiently.
- Completed or assisted with difficult or skilled tasks.
- Presented and explained work orders to team.
Camp Counselor
Camp Foster YMCA
Okoboji, IA
05.2024 - 08.2024
- Facilitated daily activities, ensuring a safe, inclusive, and fun environment for campers of diverse backgrounds.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Provided first aid and responded to emergencies, maintaining camper safety as the top priority.
- Assisted in the planning and execution of special events, such as talent shows and campfires, enhancing the camp experience.
- Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
Education
Some College (No Degree) - Theater Arts
Johnson County Community College
Overland Park, KSSkills
- Stock management
- Quality controls
- POS systems operations
- Interpersonal conflict resolution
- Payroll processing
- Customer satisfaction
- Peer mentoring
- Parental communication
- Flexibility and adaptability
- Creative mindset
- Music and drama
- Activity supervision
- Problem resolution
- Positive engagement/resolution
Accomplishments
- Field Captain for Marching Band
- 1st Chair in Symphonic/Concert Band
- Section Leader for the Clarinets
- Lettered All Four Years of Band
- Stage Manager for Theatre Productions
- Set Crew Chief for Theatre Productions
- Theater Executive Board Member
- Lettered All Four Years of Theater
- Won The Theatre Hero Award
- Certified Thespian
- 2000+ Hours dedicated to Theatre Productions
Timeline
Camp Counselor
Camp Foster YMCA
05.2024 - 08.2024
Floor Supervisor
Euston Hardware & Waldo Hardware
03.2024 - 11.2024
Some College (No Degree) - Theater Arts
Johnson County Community College
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