Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zachary Torres

Miami Gardens,FL

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

2
2
years of professional experience

Work History

Crew Team Member

Cinemark Theaters
10.2023 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Host

Kabobji
10.2023 - 02.2024
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Coordinated closely with event planners for successful execution of private functions held at the restaurant.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Opened and closed seating sections according to volume of guests.

Crew Member

Cinemark Theaters
02.2023 - 10.2023
  • Maintained detailed records of guest preferences, enabling personalized experiences during repeat visits.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Handled customer complaints to satisfy and retain guests.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Maintained accurate and up-to-date records of guest information.
  • Utilized variety of organizational and communication skills to drive guest satisfaction.

Crew Team Member

Cinemark Theaters
02.2022 - 08.2023
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Collaborated with team members to complete orders.

Education

High School Diploma -

Doral Park High
Doral, FL
06.2024

Skills

  • Special Orders and Dietary Restrictions
  • Performance Improvement
  • Ingredient inspection
  • Nutritional Education

Languages

Spanish
Professional Working

Timeline

Crew Team Member

Cinemark Theaters
10.2023 - Current

Host

Kabobji
10.2023 - 02.2024

Crew Member

Cinemark Theaters
02.2023 - 10.2023

Crew Team Member

Cinemark Theaters
02.2022 - 08.2023

High School Diploma -

Doral Park High

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Zachary Torres