Summary
Overview
Work History
Skills
References
Timeline
Generic

Zachary Tracey

Farmingville,NY

Summary

To be a part of a company that indulges professional growth which provides a challenging and rewarding career while allowing me to utilize my knowledge and skills.

Overview

11
11
years of professional experience

Work History

Server

Centro 336
Hampton Bays, NY
08.2024 - Current
  • Greet and seat guests in a professional, friendly manner, ensuring a positive first impression
  • Respond promptly to guest inquiries and requests with attention to detail, ensuring satisfaction
  • Maintain knowledge of the restaurant’s menu, specials, and daily offerings
  • Proactively upsell premium menu items, such as high-end wines, specialty cocktails, or signature dishes

Meter Service Technician

National Grid
Brooklyn, NY
10.2021 - 08.2024
  • Communicate with customers to schedule appointments for meter installations, repairs, and maintenance
  • Provide customer support and respond to inquiries regarding meter issues, billing concerns, or service disruptions
  • Install and replace gas meters in residential, commercial, and industrial locations
  • Conduct pre-installation inspections to assess the site for potential hazards or special requirements
  • Safely operate company vehicle and equipment
  • Respond to emergency situations such as gas leaks ensuring a quick and safe resolution
  • Coordinate with emergency response teams and follow protocols for hazardous situations

Server

American Beech
Greenport, NY
04.2019 - 09.2021

Server

Butera's RestaurantÂ
Bay Shore, NY
06.2017 - 03.2019

Sales Associate

Verizon Wireless
Northport, NY
01.2015 - 06.2017
  • Lead and motivate a team of sales associates to achieve monthly and quarterly sales targets
  • Monitor team performance, ensuring they meet sales goals and company standards
  • Ensure exceptional customer service by resolving customer issues and complaints in a timely and professional manner
  • Foster long-term customer relationships through personalized service, follow-ups, and ensuring customer satisfaction
  • Promote Verizon products and services to meet customers’ needs while educating them on the latest technology and offerings

Account Manager

Accelerated Marketing Solutions
Deer Park, NY
11.2013 - 12.2014
  • Engaged with potential customers door-to-door to promote Verizon Fios services, generating new leads and expanding the customer base
  • Developed and executed daily strategies to identify and approach prospects in targeted neighborhoods, contributing to a significant increase in sales opportunities
  • Delivered customized sales presentations to homeowners, explaining Verizon Fios' products and services, including internet, TV, and phone bundles
  • Provided in-depth product knowledge to help customers understand the benefits of switching to Verizon Fios, addressing objections, and guiding them through the decision-making process
  • Consistently met or exceeded monthly and quarterly sales targets, driving revenue growth by promoting Verizon Fios services and closing sales in competitive markets
  • Provide coaching, training, and performance feedback to enhance individual and team performance
  • Conduct regular team meetings to review goals, progress, and market changes

Skills

  • Microsoft Office/Excel
  • Communication
  • Teamwork
  • Adaptability
  • Problem-solving
  • Time management
  • Leadership

References

Professional and personal references available upon request. Additional experience can be provided upon request.

Timeline

Server

Centro 336
08.2024 - Current

Meter Service Technician

National Grid
10.2021 - 08.2024

Server

American Beech
04.2019 - 09.2021

Server

Butera's RestaurantÂ
06.2017 - 03.2019

Sales Associate

Verizon Wireless
01.2015 - 06.2017

Account Manager

Accelerated Marketing Solutions
11.2013 - 12.2014

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Zachary Tracey