Zachary Tully
Peyton,CO
Summary
Resourceful candidate eager to utilize technical and mechanical skills. Adept at identifying and solving problems with good understanding of electrical systems, troubleshooting and repair. Flexible and adaptable with physical stamina to work in demanding environments. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
King Soopers
01.2022 - 02.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Cross-trained and backed up other customer service managers.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Trained new personnel regarding company operations, policies and services.
- Managed timely and effective replacement of damaged or missing products.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Provided customer feedback to management and identified areas of improvement for products and services.
Crew Team Member
Chick-fil-A
09.2020 - 12.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Reduced customer wait times by quickly operating customer window and sales register.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Trained newly hired employees on routine tasks and customer service.
- Made change and returned correct cash and coin to patrons.
- Suggested complementary items to orders to boost sales.
Education
High School Diploma -
Branson High School
05.2020
Electrical Pre-Apprenticeship Program - Electrician
Job Corp
Riverton, WY02-2023
Advanced Electrical Pre-Apprenticeship - Electrician
HBI - Job Corp
Miami, FL12-2023
Skills
- Blueprint Reading
- Electrical Installation
- Conduit Bending
- Home Automation
- Renewable Energy Systems
- Lighting Systems
- Power Distribution
- Wiring Techniques
- Safety Protocols
- Equipment Maintenance
- Residential Wiring
- Electrical Troubleshooting
- Voltage Testing
- Electrical Equipment Maintenance
Timeline
Customer Service Associate
King Soopers
01.2022 - 02.2023
Crew Team Member
Chick-fil-A
09.2020 - 12.2021
High School Diploma -
Branson High School
Electrical Pre-Apprenticeship Program - Electrician
Job Corp
Advanced Electrical Pre-Apprenticeship - Electrician
HBI - Job Corp
Similar Profiles
Victoria LangfieldVictoria Langfield
Assistant Deli Manager at King Soopers City MarketAssistant Deli Manager at King Soopers City Market
Amberlyn WeinerAmberlyn Weiner
Courtesy Clerk/Grocery Bagger/Cashier at King SoopersCourtesy Clerk/Grocery Bagger/Cashier at King Soopers
Paul RodriguezPaul Rodriguez
Grocery Clerk and Customer Service Cashier at King SoopersGrocery Clerk and Customer Service Cashier at King Soopers