Years of Professional Experience
Zachary Vanover
Toano,VA
Summary
Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
10
10
Work History
General Manager
Latitude Seafood
01.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Management Consultant Manager
Self Employed Services
10.2022 - 01.2023
- Assisted with the development of forward-thinking and effective operational policies to address changing needs.
- Assisted leaders in understanding how to successfully oversee and improve new hire training, ongoing development and senior management development.
- Involved in recruiting and hiring processes to bring on board team members with exceptional aptitude, skill levels and expertise.
- Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods and team functions.
- Through lean management processing we were able to lower labor cost by 2.5% for a weekly goal of 18%.
- Adjusted food and beverage pars to reach a goal of 19% food cost.
Director of Training
Chick-fil-A
04.2022 - 10.2022
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Improved training to reduce knowledge gaps and enhance performance.
- Attracted, coached and retained high-performance team members, enabling elevation of responsibility, span of control and performance.
- Monitored business operations, swiftly resolved issues and kept projects on schedule to optimize success.
- Assisted in ongoing development of existing programs to promote growth of portfolio and increased revenue.
General Manager
Smokey Bones
09.2019 - 04.2022
- Manage, fast pace American Smoked BBQ restaurant
- Handled all financial activities of the restaurant’s operations, weekly, monthly budgeting and preparing P&Ls, also including weekly, and period inventories.
- Trained staff and management team on standards of operations, and all new menu roll outs to ensure company standards.
- By implementing new store operations practices we were able to receive a company audit above 94%.
- Creating efficiencies in staffing, processing, ordering and operations, cut operations cost by 25% in the first year.
- Likewise, through excellent staff recruitment and training, exceeded annual sales forecast by 62%.
Director of Operations
Central Texas Market, Texas Land & Cattle
11.2015 - 07.2019
- Met with vendors and other partners to develop programs and marketing strategies that guarantee the company’s growth plan is met.
- Set weekly management meetings with local managers to set period and quarterly goals for the management team to ensure that all Key Desire Results are met.
- Lowered food cost from an area average of 33% to a new area average of 28.4%.
- My home store was constantly in the top for sales and labor along with Key Desired results
- The company average operational cost was 28%, the Austin market held the lowest average at 26.88%.
- Emplaced local marketing teams to lower admin cost, since teams have been in place, we have seen an increase in sales between 2K-6.5K per week as strictly a result from the local store marketing.
- Performed quality control checks on all locations, staffing, and products to ensure brand adherence
- Maintain constant communication with all local and national vendors to guarantee that the product quality is up to company specs and standards.
Culinary Manager
Red Robin
09.2014 - 10.2015
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food products to ensure quality, and brand standards.
- Built sales forecasts and schedules to reflected desired productivity targets.
- Carried the best food cost through out the company with a .2 variance.
Hourly Manager
Texas Roadhouse
11.2012 - 09.2014
- As an hourly manager at Texas Roadhouse I was responsible for the front of house execution
- Ensure that the team members were follow our steps of service, and brand quality.
- During any shift I would have to balance labor to our sales to ensure that we as a store would be able to hit are targeted goals without hindering execution and guest satisfaction
- Another responsibility that was the beer and liquor order.
Bar Manager
Shaneville Steakhouse & Tavern
11.2011 - 08.2012
- Responsible for the server and bar scheduling.
- Over saw the beer and liquor ordering.
- Responsible for booking the live entertainment.
- Interviewed, hired and trained staff to improve customer retention and bost sales.
- Monitored cash intake to reduce discrepancies.
- Maintained detailed inventory of bar supplies and stocked work areas.
Asset Protection Specialist
Wal-Mart Supercenter
11.2011 - 07.2012
- As an asset protection agent I was responsible for safety and security for the store.
- The main function was to reduce amount of theft from the store and to ensure that the location was with in all guidelines and safety regulations.
- Represent WalMart at all court cases that I was involved in. Over my time with WalMart I was involved in over 50 cases.
- We over saw all inventory deliveries on high dollar items.
- Executed prevention plan for internal and external theft to reduce fraud.
Military Police Officer
B Military Police
02.2009 - 10.2011
- Performed law enforcement duties while on post.
- While deployed I was part of a PSD and STT team.
- We trained local police department and border patrols.
- Diffused hostile situations with effective negotiation techniques.
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
- Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
- Assisted with covert and undercover investigations to uncover ongoing crimes.
Education
Muhlenberg High School
2006
Skills
- Financial management
- In-store logistics
- Excellent oral and written communication skills
- Highly organized
- Skilled problem solver
- Team player with exceptional leadership abilities
- Excellent customer service
- Team management
- Team building
- Conflict resolution
- Profit growth strategies
- Employee motivation
- Project management
- Client administration
- Analytical
- Decision-making
- Supervision & leadership
- Staff Supervision
- Vendor Sourcing
- Business Development
- Public Relations
- Performance improvement
- Client account management
- Deadline-oriented
- Staff training/development
- Verbal and written communication
- Consistently meet goals
- Employee scheduling
- Sales expertise
- Exceptional interpersonal communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
“The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.”
Ronald Reagan
Timeline
General Manager
Latitude Seafood
01.2023 - Current
Management Consultant Manager
Self Employed Services
10.2022 - 01.2023
Director of Training
Chick-fil-A
04.2022 - 10.2022
General Manager
Smokey Bones
09.2019 - 04.2022
Director of Operations
Central Texas Market, Texas Land & Cattle
11.2015 - 07.2019
Culinary Manager
Red Robin
09.2014 - 10.2015
Hourly Manager
Texas Roadhouse
11.2012 - 09.2014
Bar Manager
Shaneville Steakhouse & Tavern
11.2011 - 08.2012
Asset Protection Specialist
Wal-Mart Supercenter
11.2011 - 07.2012
Military Police Officer
B Military Police
02.2009 - 10.2011
Muhlenberg High School
Similar Profiles
Justin Ocampos ZeasJustin Ocampos Zeas
Prep Line Cook at Latitude SeafoodPrep Line Cook at Latitude Seafood
Libby ContrerasLibby Contreras
Server/Bartender at Latitude Seafood Co.Server/Bartender at Latitude Seafood Co.
Meghan HodgeMeghan Hodge
Server at Latitude Seafood CompanyServer at Latitude Seafood Company