Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Van Winkle

7760 Carole Ln,KY

Summary

Experienced in technical support. Two years of vocational education and one year of collegiate education, as well as three years of on the job experience pertaining to the field of IT.

Overview

7
7
years of professional experience

Work History

Gaming IT Associate

Blair Technology Group
03.2020 - 11.2023
  • Built gaming computers and conducted technical hardware support on Windows laptops, desktops, and tower PCs.
  • Translated complex technical issues into digestible language for non-technical users.
  • Used ticketing systems to manage and process support actions and requests.

CNC Operator

Multiple Machining
04.2018 - 03.2020
  • Operated and maintained mill and lathe machines to fabricate metal and plastic products.
  • Trained new team members.
  • Maintained tight tolerances with design specifications.

Night Clerk

Speedway Gas Station
04.2017 - 04.2018
  • Provided customer service.

Education

Computer Science

Northern Kentucky University
2016

Computer Repair And Networking

Southeastern Career Center
2015

Highschool Degree

Rising Sun High School
2015

Skills

  • PC repair and hardware knowledge
  • Experience with Windows systems
  • Power and hand tool experience
  • CNC mill and lathe operation
  • Experience training employees
  • Customer assistance experience
  • Money handling experience

Timeline

Gaming IT Associate

Blair Technology Group
03.2020 - 11.2023

CNC Operator

Multiple Machining
04.2018 - 03.2020

Night Clerk

Speedway Gas Station
04.2017 - 04.2018

Computer Science

Northern Kentucky University

Computer Repair And Networking

Southeastern Career Center

Highschool Degree

Rising Sun High School

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Zachary Van Winkle