Talented Manager with expert team leadership, planning and organizational skills built during a successful career with more than 13 years experience in retail and consistent record of advancement to leadership positions in multiple locations. Passionate about coaching employees to independently handle daily operations to meet customer and business needs. Diligent leader and mentor with exceptional management abilities and results-driven approach. Articulate, enthusiastic and result-oriented with demonstrated passion for building relationship's and growing business.
Work History
Store Manager
5 Years 7 Months
Publix Super Markets Inc | 04.2021 - Current
Currently manages a team of over 200 staff in a retail location generating more than $1,000,000 in weekly sales.
Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Kept team operations in compliance with workplace standards and food safety requirements to maintain compliance.
Delegate tasks and duties to department management and staff while clearly communicating timeframes for completion.
Engaged customers and provided very high level of service and support to build lasting relationships.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Trained, coached and mentored staff and management to ensure smooth daily operations.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.