Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Vieira

Port Saint Lucie,FL

Summary

Talented Manager with expert team leadership, planning and organizational skills built during a successful career with more than 13 years experience in retail and consistent record of advancement to leadership positions in multiple locations. Passionate about coaching employees to independently handle daily operations to meet customer and business needs. Diligent leader and mentor with exceptional management abilities and results-driven approach. Articulate, enthusiastic and result-oriented with demonstrated passion for building relationship's and growing business.

Overview

14
14
years of professional experience

Work History

Store Manager

Publix Super Markets Inc
04.2021 - Current
  • Currently manages a team of over 200 staff in a retail location generating more than $1,000,000 in weekly sales.
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Kept team operations in compliance with workplace standards and food safety requirements to maintain compliance.
  • Delegate tasks and duties to department management and staff while clearly communicating timeframes for completion.
  • Engaged customers and provided very high level of service and support to build lasting relationships.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Trained, coached and mentored staff and management to ensure smooth daily operations.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Managed store employees successfully in fast-paced environment.
  • Maintained clean and organized store appearances to enhance overall shopping experience for customers.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Stationed in over 14 retail locations over a 13 year period.

Assistant Store Manager

Publix Super Markets Inc
03.2019 - 04.2021
  • Enhanced Grand Opening success by developing and implementing comprehensive training programs for new employees.
  • Streamlined onboarding processes for improved employee retention and job satisfaction during Grand Openings.
  • Assisted in numerous grand openings and total store remodel resets.
  • Provided support to store manager in operational processes, helping maintain stability for business.

Grocery Manager

Publix Super Markets Inc
11.2017 - 03.2019
  • Streamlined store operations for more effective staff scheduling and task allocation.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Reduced employee turnover with effective training programs and supportive management practices.
  • Boosted employee morale by fostering a positive work environment and providing regular feedback.
  • Managed vendor relationships to ensure timely deliveries and consistent product quality.

Assistant Grocery Manager

Publix Super Markets Inc
02.2016 - 11.2017
  • Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
  • Managed a diverse team of employees to ensure effective collaboration and high-quality work output.
  • Maintained a clean and organized store environment by ensuring safety standards and sanitation practices.
  • Developed staff skills through training programs and ongoing performance evaluations.

Grocery Team Leader

Publix Super Markets Inc
08.2014 - 02.2016
  • Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
  • Improved team productivity by implementing effective scheduling and task delegation strategies.
  • Increased customer satisfaction by efficiently managing and organizing grocery department operations.

Store Associate

Publix Super Markets Inc
09.2010 - 08.2014
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.

Education

High School Diploma -

Indian River State College
Stuart, FL
08.2013

Skills

  • Verbal and written communication
  • Coordination of inventory
  • People management
  • Shift Scheduling
  • Team Development
  • Project Management
  • Partnership Building
  • Coaching and mentoring
  • Staff training/development
  • Inventory management
  • Recruitment and hiring
  • Revenue and profit growth
  • Customer service and assistance
  • Interpersonal communication

Timeline

Store Manager

Publix Super Markets Inc
04.2021 - Current

Assistant Store Manager

Publix Super Markets Inc
03.2019 - 04.2021

Grocery Manager

Publix Super Markets Inc
11.2017 - 03.2019

Assistant Grocery Manager

Publix Super Markets Inc
02.2016 - 11.2017

Grocery Team Leader

Publix Super Markets Inc
08.2014 - 02.2016

Store Associate

Publix Super Markets Inc
09.2010 - 08.2014

High School Diploma -

Indian River State College

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Zachary Vieira