Zachary Vigil

• Encourage positive behavior through modeling appropriate responses and reinforcing desired behaviors.
• Instruct individuals in self-advocacy skills to increase autonomy and decision-making abilities.
• Monitor individuals' behaviors, document observations, reported any changes or concerns to supervisor.
• Provide assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.

• Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
• Maintained accurate documentation of messages transmitted and received.
• Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
• Operated sound recording equipment to capture and document broadcasts for analysis.
• Competed against hundreds of other students to successfully establish communications and security

Provided exceptional customer service to all customers by:

• Supervised all stages of the detailing process from start to finish, including prepping, cleaning, waxing, polishing, vacuuming, shampooing.
• Negotiated contracts with outside vendors for additional services required by customers.
• Assisted customers with any questions or concerns regarding the detailing services provided.
• Resolved any customer complaints or issues in a timely manner.

• Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
• Answered patient assistance calls, assessed needs and offered qualified support.
• Obtained patient vital signs and reported results to staff nurse , noting changes from prior measurements.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
• Closed the store assuring that it had been cleaned and detailed to the highest standard to provide a sanitary and neat work station for the following day.