Zachary Villard
Santa Monica,CA
Summary
High-energy sales leader with proven relationship-building skills and significant background working with high value clientel. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
10
10
years of professional experience
Work History
CRM Specialist/Regional Sales Manager
Solidity Consulting
San Diego
01.2018 - Current
- Established relationships with key clients, while maintaining existing customer base.
- Developed and implemented sales strategies to increase market share.
- Develop and implement strategies to enhance customer satisfaction, retention, and loyalty through effective CRM initiatives
- Oversee the design, customization, and deployment of CRM software solutions tailored to the unique needs of the organization
- Collaborate with cross-functional teams including sales, marketing, and IT to ensure seamless integration of CRM processes across departments
- Analyze customer data and metrics to identify trends, insights, and areas for improvement, driving informed decision making.
General Manager
Pacific Greens
San Diego
01.2015 - 01.2018
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Sales Representative
Allegiance Inc.
04.2014 - 09.2014
- Piloted and pioneered an array of sales campaigns in highly competitive markets
- Requiring a strong sense of leadership, a deep understanding and awareness of human emotions, and an ability to acclimate myself to any given situation, to achieve the mission and goals set out by the business
- Conducted B2B sales in a cutthroat environment; demanding structure, professionalism, and mental fortitude, to help maintain the positive state of mind that is required to succeed.
Education
Associate’s Degree - Liberal Arts Degree/Focus in Business Management
Monroe Community College
Bachelor’s Degree - Bachelor of Science in Business Administration
SUNY Geneseo
Skills
- Problem-Solving
- Campaign Management
- Business process improvement
- SWOT Analysis
- Interpersonal Communication
- Business Development
Accomplishments
While working towards my degree, in accordance with the criteria established by Monroe Community College, I have been awarded a certificate for attaining a grade point average indicating superior academic achievement. I started as a low-end employee in a small business entering a flooded market. Over time I helped to create, develop, and execute various structural changes, and promotional strategies that led to the successful business that it is today. I’ve gotten to grow with, and learn from, a well-structured company that has maintained stability and success in a highly volatile market. Working my way up through the company, and watching it transform over the years, has given me unique insight, and a great appreciation for the many skills and qualities required for fluidity on all levels.
Timeline
CRM Specialist/Regional Sales Manager
Solidity Consulting
01.2018 - Current
General Manager
Pacific Greens
01.2015 - 01.2018
Sales Representative
Allegiance Inc.
04.2014 - 09.2014
Associate’s Degree - Liberal Arts Degree/Focus in Business Management
Monroe Community College
Bachelor’s Degree - Bachelor of Science in Business Administration
SUNY Geneseo
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