Zachary Vos
Granbury
Summary
Accomplished service helper at Justice Plumbing, known for enhancing customer satisfaction through efficient service and strong client relationships. Demonstrated expertise in equipment installation and repair, coupled with a team player attitude. Proven track record in process improvements, contributing to a 20% increase in team success. Reliable and detail-oriented professional.
Service professional with strong background in assisting operations to ensure smooth service delivery. Known for reliability and effective teamwork, with focus on achieving high-quality results. Highly adaptable to changing needs and skilled in maintaining organized, productive workspaces.
Overview
6
6
years of professional experience
Work History
Service Helper
Justice Plumbing
01.2023 - 07.2025
- Improved customer satisfaction by providing timely and efficient service assistance.
- Maintained detailed records of completed jobs for accurate billing and future reference purposes.
- Conducted routine inventory checks for proper stock management and replenishment.
- Assisted in implementing process improvements that led to increased overall team success.
- Assisted technicians, ensuring accurate diagnostics and effective repairs.
- Utilized technical knowledge gained from experience to troubleshoot issues efficiently.
- Developed strong relationships with clients, fostering trust and loyalty to the company''s services.
- Followed safety protocols and best practices for installation, maintenance, or repair work..
- Operated variety of power tools and hand tools.
- Installed new equipment in multiple customer locations.
- Set up and tested equipment in customer locations.
Club Face Measurer, Sander and Blaster
Artisan Golf
06.2021 - 01.2022
- Operated sanders, grinders and basic hand tools.
- Contributed to a well-organized workspace by maintaining an orderly storage system for sandpaper, tools, and equipment.
- Developed customized solutions for unique project requirements, demonstrating adaptability and problem-solving abilities when faced with challenging sanding tasks.
- Demonstrated versatility in skillset by proficiently using both manual and power-operated sanders as needed for each job assignment.
- Sanded materials to develop flush and professional finish.
- Achieved customer satisfaction by meeting project deadlines with high-quality sanding work.
- Improved product quality by consistently sanding surfaces to achieve smooth finishes.
- Enhanced production efficiency through proper maintenance and cleaning of sanding equipment.
Front Desk Receptionist and Mechanic on Machines
Pins Bowling Alley
07.2019 - 05.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Collected room deposits, fees, and payments.
Education
Granbury High School
Granbury, TX05-2020
Skills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Empathy and patience
- Cash handling experience
- Teamwork and collaboration
- Installation procedures
- Hand and power tools
- Attention to detail
- Time management
- Power tools operation
- Heavy lifting
- Parts installation
- Plumbing
- Equipment Repair
- Equipment maintenance
- Equipment installation
- Plumbing repairs
Timeline
Service Helper
Justice Plumbing
01.2023 - 07.2025
Club Face Measurer, Sander and Blaster
Artisan Golf
06.2021 - 01.2022
Front Desk Receptionist and Mechanic on Machines
Pins Bowling Alley
07.2019 - 05.2021
Granbury High School
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