Zachary Weist

Executed comprehensive inspections on AH-1Z and UH-1Y helicopter systems, performing critical safety repairs.

• Managed preventative maintenance and repair operations exceeding $600 million for both aircraft models.
• Facilitated technical training programs for over 80 junior mechanics to enhance skills and knowledge.
• Maintained accurate daily records of maintenance and documentation to ensure operational readiness.

• Processed customer orders and maintained accurate records in the system.
• Collaborated with team members to improve customer service procedures.
• Educated customers about product features and benefits effectively.
• Handled customer feedback and escalated complex issues to management.
• Maintained an organized workspace and ensured compliance with company policies.
• Answered customer inquiries and provided accurate information regarding products and services.