Zachary Williams
Livingston,TX
Summary
Driven by a strong work ethic and a commitment to excellence, I honed my skills in equipment operation and customer service at A/C Solid Waste. My adaptability and attention to detail contributed to project successes, showcasing my ability to meet deadlines and enhance team dynamics, without compromising on safety or quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Laborer
Ratliff Utilities
Dallas, TX
10.2024 - 11.2024
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Assisted in digging, trenching and backfilling trenches and foundations.
Laborer
Mann Furniture
Woodville, TX
07.2024 - 10.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Operated forklifts and boom lifts to complete various tasks.
Solid Waste Manager
Alabama-Coushatta Tribe of Texas
Livingston, TX
02.2020 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Operated fork lift, track hoe, lawn mowers, and weed eaters to maintain the area.
Sales Associate
Walmart
Woodville, TX
09.2018 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
Police Officer
Alabama-Coushatta Tribe of Texas
Livingston, TXn
06.2015 - 09.2018
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored criminal activity in community to identify suspicious activity.
- Monitored traffic violations, issuing citations as necessary.
- Assisted in special investigations and crime prevention programs.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
- Trained in canine handler and narcotics.
Education
General Curriculum/Criminal Justice
Angelina College
Lufkin, TXBasic Peace Officer
Angelina College Regional Police Academy
Lufkin, TX12-2011
High School Diploma -
Big Sandy ISD
Dallardsville, TX05-2009
Skills
- Attention to detail
- Safety awareness
- Heavy lifting
- Job site cleanup
- Punctual and reliable
- Customer service
- Physical strength
- Job site safety
- Material handling
- Repetitive work
- Truck loading and unloading
- Job site organization
- Carrying heavy loads
- Equipment operation
- Texas Driver's license
- Clean driving record
- Landscaping
- Lawn and grounds maintenance
- Trash collection
- Willingness to learn
Accomplishments
- Supervised team of 3 staff members.
- Used Microsoft Excel for budget. and tracking day to day operational counts.
- Collaborated with Tribal departments on various projects.
- Collaborated with the community to ensure a safe environment.
Certification
- Forklift Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Laborer
Ratliff Utilities
10.2024 - 11.2024
Laborer
Mann Furniture
07.2024 - 10.2024
Solid Waste Manager
Alabama-Coushatta Tribe of Texas
02.2020 - 07.2024
Sales Associate
Walmart
09.2018 - 02.2020
Police Officer
Alabama-Coushatta Tribe of Texas
06.2015 - 09.2018
General Curriculum/Criminal Justice
Angelina College
Basic Peace Officer
Angelina College Regional Police Academy
High School Diploma -
Big Sandy ISD