Zachary Willstrop
San Antonio,TX
Overview
10
10
years of professional experience
Work History
Warehouse Associate
Mygrant Glass
San Antonio, TX
08.2023 - Current
- Began as a Delivery Driver, responsible for transporting automotive glass, inspecting windshields and parts for damage, and ensuring products were clean and ready for installation.
- Promoted to Dispatcher (April [2025]) to oversee daily delivery operations and driver performance.
- Assign routes, monitor progress, and ensure drivers complete responsibilities such as glass inspections, stop sequencing, and obtaining customer signatures.
- Support smooth logistics by coordinating schedules, resolving delivery issues, and maintaining strong communication with drivers and customers.
- Contribute to operational efficiency and customer satisfaction by balancing quality, timeliness, and accountability.
- Worked in Will Call, assisting customers directly with order pickups, processing cancellations for unclaimed glass, and accurately writing up new orders.
Delivery Driver
Amazon
San Antonio, TX
11.2021 - 08.2023
- Completed daily delivery routes efficiently by ensuring on-time arrival to all assigned stops.
- Organized delivery van for accuracy, safety, and speed of package distribution.
- Maintained a clean and orderly vehicle to support safe operations and company standards.
- Assisted team members by providing route support after completing personal deliveries.
- Delivered excellent customer service by handling packages with care and professionalism.
Ranch Hand
Big Bucks Ranch
San Antonio, TX
02.2020 - 11.2021
Customer Service Representative
Hill Country Vision Center
San Antonio, TX
08.2018 - 01.2020
- Scheduled and confirmed patient appointments while managing a busy office calendar.
- Assisted patients with selecting and purchasing contact lenses, providing product knowledge and guidance.
- Delivered attentive, friendly service to support patient needs and ensure a positive office experience.
- Coordinated with staff to maintain smooth daily operations and efficient patient flow.
Bartender
Willie's Grill & Icehouse
San Antonio, TX
05.2018 - 08.2018
- Greeted guests and accurately processed food and beverage orders in a fast-paced environment.
- Prepared and served a variety of drinks while ensuring consistency, quality, and timely service.
- Maintained a clean and organized front counter and bar area to support efficient operations and a positive guest experience.
- Delivered friendly, attentive customer service to enhance guest satisfaction and encourage repeat visits.
Delivery Driver
Papa John's Pizza
San Antonio, TX
08.2017 - 05.2018
- Delivered orders promptly and accurately while providing courteous customer service.
- Ensured food quality and presentation during transport to maintain customer satisfaction.
- Assisted with in-store operations, including folding pizza boxes, washing dishes, and supporting team efficiency.
Apparel Team Member
Academy Sports Outdoors
San Antonio, TX
05.2017 - 08.2017
- Organized and maintained apparel displays to create an attractive and customer-friendly shopping environment.
- Restocked merchandise efficiently to ensure product availability and proper inventory levels.
- Assisted customers with locating items and provided product knowledge to support a positive shopping experience.
- Collaborated with team members to uphold store presentation standards and meet daily operational goals.
Team Member
Whatabuger
San Antonio, TX
05.2015 - 05.2017
- Delivered exceptional customer service by accurately processing orders at the front counter while maintaining a clean, welcoming dining area.
- Transitioned to drive-thru operations, excelling in a high-volume, fast-paced environment with efficiency and accuracy.
- Trained on grill operations, preparing menu items to standard specifications, ensuring food quality, safety, and consistency.
- Maintained a clean and organized workstation in compliance with health and safety guidelines.
Education
Winston Churchill HS
San Antonio, TXTimeline
Warehouse Associate
Mygrant Glass
08.2023 - Current
Delivery Driver
Amazon
11.2021 - 08.2023
Ranch Hand
Big Bucks Ranch
02.2020 - 11.2021
Customer Service Representative
Hill Country Vision Center
08.2018 - 01.2020
Bartender
Willie's Grill & Icehouse
05.2018 - 08.2018
Delivery Driver
Papa John's Pizza
08.2017 - 05.2018
Apparel Team Member
Academy Sports Outdoors
05.2017 - 08.2017
Team Member
Whatabuger
05.2015 - 05.2017
Winston Churchill HS