Move-In Coordinator with three years of marketing and life enrichment experience within Skilled Nursing, Memory Care, and Assisted Living settings. I have 7 years of educational experience as a music educator represented through a Bachelors of Music from James Madison University and a Master of Music from University of Tennessee.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Move-In Coordinator
Harmony Senior Services
03.2025 - Current
Ensure that all new resident paperwork (UAI, physical assessment, ALF assessment, Family Packet) is completed prior to move-in and provided to the appropriate sources.
Complete residency agreement and signing of paperwork with the resident or family.
Calculate pro-rated monthly rate for resident at move-in.
Coordinate preparation and tracking of empty rooms and progress needed for new move-ins.
Communicate to managers the status of all new move-ins or potential move-outs.
Conduct scheduled and walk-in tours of the community.
Compile and file all move-in paperwork for the Business Office Manager's records, and provide medical paperwork to Health Care Director for medical chart set-up.
Follow-up with new resident and family weekly for the first month of residency to answer questions and ensure a smooth transition into the community.
Maintain data management of prospective residents and referral agencies through Yardi CRM and Voyager.
Correspond with prospective residents and referral agencies through voice to voice or email communication.
Plan and facilitate business development and lead generating events.
Activate and onboard new leads through Yardi to schedule tours and initiate the move-in process.
Activities and Volunteer Coordinator
Sunrise Assisted Living
06.2024 - 02.2025
Oversee the planning and implementation of activities on a daily, weekly, and monthly basis
Maintain the facility’s volunteer program by seeking out new volunteers and retaining long term support.
Manage administrative functions of the department, including the budget, team scheduling, monthly calendar development, and daily communication with family members.
Provide leadership and oversight to the activities team.
Collaborate with other members of the leadership team to ensure the needs of the facility and residents are met on a daily basis.
Design daily schedules, and monthly newsletters for residents and family members.
Life Enrichment Lead
Sunnyside Retirement Community
01.2023 - 05.2024
Plan and facilitate activities for residents in group and individual settings that include the following domains: spiritual, sensory, productive, multigenerational, volunteer, reflective, and creative.
Develop and maintain a professional relationship with residents, families, and guests.
Participate in care plan & interdisciplinary meetings.
Visit and orient new residents to life enrichment opportunities.
Work cooperatively with other departments; communicate & collaborate effectively to ensure resident needs are met.
Lead Resident Council meetings; take notes and report outcomes of meetings.
Plan and implement a wide variety of life enrichment opportunities that meet the needs and abilities of each resident.
Design and maintain weekly gazettes and menus respective to resident dietary needs.
Lead Teacher
Harrisonburg Rockingham Child Day Care Center
07.2022 - 01.2023
Develop and facilitate daily learning experiences for students ages 3 to 5.
Create a safe and welcoming classroom environment for all students to learn and grow.
Correspond with parents and family members to communicate information regarding their student.
Collaborate with other team members to plan and facilitate activities across multiple classroom settings.
Create and maintain a weekly newsletter available for parents and family members to track the progress of their students within the classroom.
Encourage learning and growth through the promotion of positive interactions between students.
Education
Master of Music in Music Performance -
University of Tennessee
Knoxville, Tennessee
05.2022
Bachelor of Music in Music Education - undefined
James Madison University
Harrisonburg, Virginia
05.2020
Skills
Proficient navigating and operating Yardi CRM and Voyager platforms
Lead source contact and data management
Proficient facilitating community tours
Move-in document facilitation and management
Proficient initiating and closing sales in an assisted living setting
Proficient planning and facilitating business development and lead generating events
Proficient operating Workday and OnShift
Budget management, invoice and purchase order processing
Life Enrichment program development
Proficient navigating and operating PointClickCare
Proficient leading and overseeing training and orientation opportunities
Certification
Adult & Child CPR & AED, Emergency Care & Safety Institute, 08/2023
Adult Mental Health First Aid, National Council for Mental Wellbeing, 10/2022
REVIVE, Department of Behavioral Health and Developmental Services, 05/2023
Virginia Preservice for Child Care Staff, Penn State Better Kid Care Program, 09/2022