Zachary Winstead

• Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
• Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
• Used state-of-the-art equipment to produce keys and locking mechanisms for businesses and individuals.
• Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.

• Enhanced customer satisfaction by efficiently installing hardwood floors with attention to detail and craftsmanship.
• Showcased versatility by skillfully executing various types of hardwood floor installs, including nail-downs, glue-downs, and floating methods.
• Focused on delivering a seamless installation using the highest quality standards.
• Completed projects on schedule, ensuring timely communication with clients regarding progress updates and potential delays.

• Coordinated logistics of all moves involving multiple parties or locales, optimizing timelines while minimizing disruptions for clients.
• Was an active team member and added support to the team as needed, fostering a positive work environment that encouraged collaboration and efficiency.
• Conducted post-move follow-ups with clients to gather feedback and identify areas for improvement in future projects.
• Maintained detailed records of all moves, facilitating easy tracking of past projects and future improvements.
• Enhanced customer satisfaction levels by maintaining clear communication throughout the entire moving process.

I relocated to Franklin, TN, from Memphis to care for my infant son, while his mother attended dental hygiene school.

Daily dedication to son's care and well-being, ensuring he reached appropriate milestones for his age.

Completed numerous side projects, including building fences, small plumbing jobs, painting, and other general handyman work for additional income.