Zachary Woodard
Gillette,WY
Summary
Versatile field service technician, skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
12
12
years of professional experience
Work History
Field Service Technician
Interstate Power Systems
11.2021 - Current
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Diagnosed and repaired problems with electrical and mechanical systems.
Maintenance Technician
Dry Fork Coal
04.2016 - 11.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Field Service Technician
Interstate Power Systems
02.2012 - 02.2016
- Responded quickly to emergency maintenance requests for timely on-call support.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
Education
Associate of Applied Science - Diesel Technology
Sheridan College
Gillette Campus05.2007
High School Diploma -
Campbell County High School
Gillette, WY05.2005
Skills
* 20 Years experience in mining, Diesel engine repair, Trouble shooting electric, hydraulic, Pneumatic and Mechanical components and systems
* Familiar with CAT ET, SIS, Diasis diagnostic programs
* Proficiant in reading schematics and service manuals
*Completed Failure Analysis 1 & 2 through Caterpillar training facility and engine diagnostic course
* Take pride in quality of work
* Work safely and have had no safety related incidents
*Follows company and customer protocols
Timeline
Field Service Technician
Interstate Power Systems
11.2021 - Current
Maintenance Technician
Dry Fork Coal
04.2016 - 11.2021
Field Service Technician
Interstate Power Systems
02.2012 - 02.2016
Associate of Applied Science - Diesel Technology
Sheridan College
High School Diploma -
Campbell County High School
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