Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
E-Commerce Specialist
Capp, Inc
Clifton Heights, PA
09.2022 - 02.2024
Worked in the e-commerce dept., facilitating the sale of surplus parts. Managed an inventory of roughly $2.5M worth of goods.
Market research that included pricing of parts based off of other vendors, or suppliers, in order to sell the part(s), or auction(s) via (eBay, or Amazon).
Listing manager for surplus items (Old, obsolete, or in-excess of) products that had a shelf-life, or that was in excess of parts that were obsolete, and no longer needed.
Government Sales Representative
Capp, Inc
Clifton Heights, PA
07.2014 - 08.2016
Was part of a team who maintained many aspects of Federal contracts which include, but are not limited to, Contract Compliances such as Trade Acts Agreement (TAA) amongst the many other compliances; Contract Pricing/Costing such as price reduction, and price adjustments; product sourcing, and supplier expansion initiatives. Provided customer support including, but limited to, order expedites, quotations, and product sourcing.
Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Answered inbound calls, chats and emails to facilitate customer service.
Promoted available products and services to customers during service, account management and order calls.
Education
High School Diploma -
Radnor High School
Radnor, PA
06-2014
Some College (No Degree) - Business Administration
Oklahoma State University - Oklahoma City
Oklahoma City, OK
Skills
Ability to focus, and concentrate entirely on tasks provided, without losing focus, and deviating within Able to listen, talk, observe, and empathize
Computer skills are a priority With prior knowledge, I am able to utilize many platforms which include Document Word, Excel, Python, and many others
Customer service, and interpersonal skills are also a priority, with allowing colleagues, and customers to feel relieved, and protected under my abilities, and care In order to achieve this, my problem solving, and communication skills are on par with business norm techniques
Pipeline Management
Goal-Oriented
Revenue Generation
Certification
Basic Life Support Provider (CPR), via American Heart Association.
Expires 2025.
Timeline
E-Commerce Specialist
Capp, Inc
09.2022 - 02.2024
Government Sales Representative
Capp, Inc
07.2014 - 08.2016
High School Diploma -
Radnor High School
Some College (No Degree) - Business Administration