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Zacharya Younes
Claremont,CA
Summary
I am a security officer with proven experience in maintaining safety across different grounds and facilities. Skilled in roving and entrance control, ensuring secure environments. Demonstrates composure in high-pressure situations and effectively manages interactions with challenging individuals.
Overview
5
5
4
4
years of professional experience
Work History
Security Officer
Allied Universal
Riverside, CA
10.2025 - Current
- Monitored CCTV systems, identifying and reporting suspicious or unauthorized activity to prevent security breaches
- Executed screening procedures, including bag checks and metal detector use, to ensure safety and compliance
- Controlled access for employees, visitors, and vendors through badge and ID verification, enhancing security protocol adherence
- Enforced site policies and ensured compliance with security procedures
- Supported loss prevention efforts by monitoring for theft and policy violations
- Maintained accurate logs of entries, exits, and daily operations
Security Officer
Pomona Valley Hospital Medical Center
Pomona, CA
07.2025 - 10.2025
- Provided security services in a Level II trauma center with high activity volume
- Responded to emergency calls, disturbances, and code situations
- Managed interactions involving gang-affiliated individuals and high-risk situations
- Supported medical staff in managing combative and non-compliant patients under 5150 holds
- Conducted patrols of the emergency department, inpatient units, and exterior grounds
- Coordinated daily with law enforcement to enhance security response and collaboration
- Documented incidents thoroughly to uphold safety standards and compliance
- Demonstrated understanding of HIPAA regulations and the importance of patient confidentiality
Security Officer
Securitas
Ontario, CA
12.2024 - 07.2025
- Secured psychiatric patients under LPS Act regulations during 5150 holds, upholding patient dignity and ensuring staff safety.
- Responded to Code Gray incidents by de-escalating conflicts using verbal techniques and safe physical interventions.
- Collaborated with clinical staff during 5150 psychiatric holds to ensure safety and adherence to hospital protocols.
- Patrolled assigned areas and monitored surveillance cameras to ensure safety and security for patients, staff, and visitors.
- Demonstrated understanding of HIPAA regulations and the importance of patient confidentiality
Security Officer
Allies Universal
Ontario, CA
10.2024 - 11.2024
- Monitored surveillance cameras and alarm systems, identifying suspicious activity and potential threats.
- Responded to incidents, emergencies, and alarms, ensuring swift action to mitigate risks.
- Implemented access control measures by verifying identification credentials for individuals entering restricted areas
- Conducted inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering premises.
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
Crew Member
AMC Theaters
Fullerton, CA
05.2024 - 10.2024
- Resolved customer complaints to enhance satisfaction and loyalty.
- Ensured cleanliness of work area to create a welcoming environment.
- Restocked shelves to optimize product availability for customers.
- Customer Service
- Upselling
- Operated point-of-sale system for transaction processing.
- Monitored access points to maintain security and safety.
- Suggestive Selling
- Sales
Crew Member
McDonald's
Walnut, CA
05.2023 - 05.2024
- Customer Service Excellence
- Resolved customer complaints to enhance satisfaction
- Recognition for Outstanding Service
- Provided accurate cash handling
- Collaborated with colleagues to meet team goals
- Participated in skill enhancement activities to improve service delivery
- Front-of-House Maintenance
- Helped prevent labor law violations
- Recognized and followed labor laws
Customer Service Representative
SypherHosting
Remote
09.2023 - 11.2023
- Handled roughly 20-30+ customer service e-mails phone calls
- Processed service tickets to assist clients
- Arranged support tickets for efficient processing
- Assisted billing staff
- Facilitated team meetings to enhance collaboration
HVAC Assistant
Mike's Heating & Air Conditioning
Walnut, CA
05.2022 - 07.2022
- Recommended additional products based on customer needs, enhancing sales opportunities.
- Guided customers in product selection and addressed service inquiries, contributing to overall satisfaction.
- Shared relevant insights with team and stakeholders to improve collaborative efforts.
Education
High School Diploma -
Ruben S. Ayala High School
Chino Hills, CA05-2024
Associate of Science - Business Administration
Mount San Antonio College
Diamond Bar05-2026
Skills
- Access control
- Security screenings
- Emergency response coordination
- Threat assessment
- Incident investigation
- Incident reporting
- Alarm monitoring
- CCTV surveillance operations
- Verbal de-escalation
- Threat management
- Crime prevention
- Building lockdown coordination strategies
- First aid certified
- Emergency response
- Safety compliance
- Security protocol adherence
- Security systems management
- Dispatch operations
- Visitor tracking
- Metal detector operation
- Screening wands operation
- Active shooter training
- Physical fitness training
- Arrest procedures coordination
- Investigation documentation skills
- Report writing proficiency
- Customer service
- Criminal law expertise
Certification
- OC Certification, 06/01/25, Present
- Food Handler Certification, 09/01/24, 09/01/27
- Baton Permit, 06/01/25, 06/01/27
- Driver's License, 12/01/23, 12/01/26
- Guard Card, 09/01/24, 09/01/26
Languages
English
Proficient (C2)
C2
Russian
Elementary (A2)
A2
Timeline
Security Officer
Allied Universal
10.2025 - Current
Security Officer
Pomona Valley Hospital Medical Center
07.2025 - 10.2025
Security Officer
Securitas
12.2024 - 07.2025
Security Officer
Allies Universal
10.2024 - 11.2024
Crew Member
AMC Theaters
05.2024 - 10.2024
Customer Service Representative
SypherHosting
09.2023 - 11.2023
Crew Member
McDonald's
05.2023 - 05.2024
HVAC Assistant
Mike's Heating & Air Conditioning
05.2022 - 07.2022
High School Diploma -
Ruben S. Ayala High School
Associate of Science - Business Administration
Mount San Antonio College