Zachary D. Goss
Kalamazoo
Summary
I am a motivated and friendly person and I have, through years of experience, developed excellent communication, adaptability and community/ customer service skills. I have a proven ability to efficiently manage tasks and maintain great team collaboration and I am always ready to support and implement initiatives that drive safety, cleanliness, and hospitality.
Overview
6
6
years of professional experience
Work History
Cleaning Ambassador
Block By Block
Kalamazoo, MI
06.2024 - Current
- Engaged community members through outreach initiatives to promote local events and services.
- Collaborated with team members to develop strategies for improving neighborhood safety and cleanliness.
- Provided information on city services, resources, and programs to residents and visitors.
- Monitored public spaces to identify areas needing maintenance or improvement, reporting issues promptly.
- Efficiently took care of trash and litter around downtown to maintain a clean and hospitable environment.
DRA
Cafe 36
Kalamazoo, MI
03.2023 - 01.2025
- Worked effectively in fast-paced environments.
- Assisted with tasks behind and around the bar.
- Served food to customers and efficiently cleared tables.
- Took care of odd jobs for the dining room manager and all front of house staff.
Overnight Cashier
Meijer
Kalamazoo, MI
02.2022 - 02.2024
- Processed transactions using point-of-sale systems.
- Maintained cash drawer balances throughout shifts.
- Assisted customers with inquiries and provided excellent service.
- Trained new staff on cash handling and customer service protocols.
- Managed inventory restocking to maintain product availability for customers.
- Collaborated with other team members to complete nightly tasks efficiently and effectively.
Kitchen Hand
Wing World LLC
Sparta, MI
09.2020 - 04.2022
- Assisted chefs in food preparation, including chopping vegetables and assembling ingredients for menu items.
- Operated kitchen equipment, such as mixers and slicers.
- Collaborated with team members to streamline food service operations.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Education
High School Diploma -
Sparta Senior HighSchool
Sparta, MiSkills
- Customer engagement
- Business development
- Customer service
- Multitasking
- Excellent communication
- Community relations
- Technology / Computers
Timeline
Cleaning Ambassador
Block By Block
06.2024 - Current
DRA
Cafe 36
03.2023 - 01.2025
Overnight Cashier
Meijer
02.2022 - 02.2024
Kitchen Hand
Wing World LLC
09.2020 - 04.2022
High School Diploma -
Sparta Senior HighSchool